Delta Air Lines Inter-Organizational Relations

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Introduction
Delta Air Lines is a global airline, one of the largest worldwide airlines pose a conflict with customer relations, by or through their divisions that reflect on individual performance metrics within the company. Some of their divisions would be in-flight services, airport customer services, baggage, and reservations, just to name a few. Different explanation of policies between divisions by different members’ pose an unsatisfied relationship and behavioral negativity of performance within the organization and pose a client-customer relations alignment and congruence problems that reflect on organizational requirements and constraints, not a macro level condition of individual and or interpersonal outcomes affecting motivation,
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In that, network approach “allows examination of the benefits and drawbacks for each division of current structures and management processes” (Harrison, 2005, p. 86). This approach helps identify conditions or contingencies affecting cooperation between divisions. The environment in which the division operates is an interdependent relationship of the whole organization. Inter-organizational relations between divisions can be thought of a customer of the other comparisons can be made between divisions and desired ones. “Thus the network approach may be considered as an umbrella for network theories (many phenomena, many methods and a variety of concepts)” (Smith, 2014, p. 24). Reciprocal interdependencies among organizations or divisions by corporate headquarters allow interdivisional goals to independently adjust to the cross-divisional strategies making alignment of system …show more content…
Communication between organizations and or divisional boundaries can be meet with reciprocal independent decision making to align the systems components adjusting the fit between system features and organizational goals and strategies. Apply feedback of cross-divisional boundaries of obsolete organizational temporary promotions by adjusting policies, processes, and strategies realigning system components. However, consideration of informal ties or rotation of personnel as Delta Air Lines has in place now with division transferring roles. Self-governing independent decision-making reduces the codependent need of cross-divisional dependence. As my analysis showed, the reward system enhances short-term divisional goals of individual performance, and can over power divisional objectives when rewards are influencing the outcome of the strategic decision making process. The network approach will require feedback from these divisions on their interdivisional performance and goals, to reveal the “benefits and drawbacks for each division of current structures and management processes” affecting cooperation between divisions (Harrison, 2005, p.

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