Task Performance And Citizenship Behavior Analysis

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There are two positive behavior types that occur in an organization that encompass an individual’s job performance: task performance behavior and citizenship behavior. Task performance can be defined as the effectiveness in which individual perform activities that contribute to organization’s technical process, whereas, citizenship behavior is voluntary employee activities that contribute to the organization by improving the overall quality of the work setting. I initially thought that I would have a high level of citizenship behavior, but it turns out I am not as friendly and helpful as I believed myself to be. The result from the “Helping” assessment from chapter 2 shows that I have a low level of helping behavior with a total score of 35. …show more content…
After I did the assessment, I have learned that I am above average in learning orientation and performance-proved orientation and below average for performance-avoid orientation. High in learning orientation means that I have made good choices throughout the years to better myself with new challenges and skills. What I’ve found puzzling is the above average score on the performance-proved orientation because I have always had this carefree attitude of not caring about what people think of me. However in truth, there is some curiosity of what others might think. As a result, I make decision with an objective to learn, but at the same time, I want to prove to others of my …show more content…
My objective was to learn something new, challenge myself to do something different from my peers, and impress my professor. In the end, I did learn a lot, but the process leading up to the final product was stressful because it was out of my professor and my expertise. This example shows a mixture of the learning orientation and performance-proved orientation. The outcome of the assessment demonstrates the need for the manager and leader to have learning orientation with or without performance-proved orientation because when having a learning orientation, the person will make the best decision to challenge himself and others to produce a more creative, efficient product. I can improve my weakness of avoid-performance orientation by tackle challenges rather than back down and having the mentality to learn rather to avoid facing criticism for my performance. Only through practice will I improve. The most important thing to do now is to look at a decision dilemma with learning orientation. I will make a chart with pros and cons of each decision and make a decision that will challenge me the most but also

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