The case study mentioned instances where Mary went to work on the weekends to finish up some things or to make sure it was going accordingly, and other times she would finish up her work at home on her own computer (Uhl-Bien, Schermerhorn, & Osborn, 2014, p. W-105). That is her going the extra mile for the company’s benefit and these are prime examples of what organizational citizenship behaviors are. Clearly job satisfaction meant a lot to her in more ways than one. The impression of what I got from reading this case study was that her intrinsic rewards were important and of
The case study mentioned instances where Mary went to work on the weekends to finish up some things or to make sure it was going accordingly, and other times she would finish up her work at home on her own computer (Uhl-Bien, Schermerhorn, & Osborn, 2014, p. W-105). That is her going the extra mile for the company’s benefit and these are prime examples of what organizational citizenship behaviors are. Clearly job satisfaction meant a lot to her in more ways than one. The impression of what I got from reading this case study was that her intrinsic rewards were important and of