Word choice is very critical to pay attention to when communicating with patients in writing because you want them to fully understand, as well not say the way thing and get the patient upset about something. The words you choose to use while relying messages impact the way the receiver will actually receive the message. You do not want to seem harsh with your words to where the message comes off to strong or heavy. You always want the receiver to get the message in words they will recognize. As an MA it is important to communicate clearly this way your patients understand the right steps to taking their medication or maintaining their health. To ensure written communication is clear you should proofread your work. Make sure you have correct
