Employee Conflict: Differences And Conflicts In The Workplace

Great Essays
Within the business world, the words ‘group’ and ‘team’ are commonly used but they do not mean the same and there are differences. With recognising the differences, it can help any business manager to lead more effectively, their people to achieve the company’s goals and objectives. So, what is the difference? Below is a description on both the terms;
What is a Group?
In the workplace, a group is made up of three or more people who acknowledge themselves as a specific unit or department and work on their own to achieve their company’s goals and tend to be permanent fixtures with ongoing goals or objectives. So group members have a shared knowledge of the group’s objectives and goals but specific tasks and responsibilities are given to different
…show more content…
This can be very apparent where there are generation gaps in the workplace, where younger people could possess different workplace values to older workers. However, the problem is not the differing values but it is the failure to accept the differences and could lead to insults to each other’s characters and experiences.
Competition
Unhealthy workplace competition is a major cause of employee conflict. Employee competition needs to properly managed and examined continuously otherwise sabotage or personal conflict will happen and suddenly you have a very hostile work environment. Unhealthy workplace competition curtails teamwork and promotes individualism!
When conflict within a team arises, it’s not always doom and gloom. Sometimes it can benefit teams and can lead to new ideas and possibly better ways of producing or doing business. It can also highlight possible weaknesses in company policies or procedures and could highlight challenges that could turn intensive if not addressed immediately. On the other hand, if conflict is not addressed, it can become negative when disagreements are ignored or allowed to develop into hostilities. So effectively managing conflict is necessary but can be a delicate task and there are a number of techniques and steps which can be used in order to resolve the
…show more content…
The first step in resolving most conflicts is an informal one to one meeting between both parties, usually to speak about the problem from both parties and talk about the different views and possible solutions to resolve the situation with a course of action. If no decision is found, then notes must be kept and passed to supervision regarding the substance of the meeting and be made aware of the problem. Now, it may be necessary for a third party i.e. manager, to intervene and listen and talk with both parties and find out the reasons why things could not be resolved earlier and try and come up with an independent solution that both parties can agree upon as well as the team. At the same time, if it is found that one person has gone against company procedure and company rules, then a judgment must be made and enforced but also clearly explained constructively to all, so that they all know the reasons and will curtail any similar challenges. If at this point, there is still no resolution to the conflict, then it needs to be referred to the team for

Related Documents

  • Decent Essays

    In “Generational Differences: Chorus or Chaos? Dealing with generational difference in the workplace”, Robin Madell wrote about how does generational gap affect to the workplace, and the solutions for that. Madell points out that, people have different ways of communication and the ways of people come to work between generations. People also put labels to others for their generations. Even though people from different generations act differently in the workplace, they value the same thing.…

    • 154 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    The first thing to remember is try to understand where the source of the conflict is coming from. The small things such as not unloading a full dishwasher is making you frustrated try to figure out what the real source of the conflict is maybe it 's because that employee is not pulling his or her weight on the floor. Another tip to remember when avoiding conflict is to ensure the generational differences are seen as a value to the company and not a burden for the employees. Next as an employer you have to recognize what happens as a result of too much conflict in a team environment. With too much conflict on a team the members could choose to just leave instead of dealing with conflict that is not getting resolved.…

    • 1677 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Working as a team requires having unique objectives that are in common with the entire group. For each generation there are several key points to manage and control the team of the organization. We need to follow several important key points that could help you…

    • 1128 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Individual co-operation is needed to in such group, what is needed here the most is the communication skills of each member. Some examples of Group…

    • 395 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    A group (Forsyth, 2006), is defined as two or more people connected by social relationships. A more refined definition by…

    • 444 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Unit 8 Discussion Leadership The story that I am going to tell for this assignment is about an argument of two of my co-workers. Also, I will describe how I could potentially help them to resolve the conflict. For this story, I will name the parties person 1 and person 2. The problem started as a childish confrontation about a misuse of a language. Supposedly, person 1 jokingly used a vulgar and aggressive language to ask person 2 to increase performance and meet the goals demanded by the firm.…

    • 421 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The case study that I have chosen for this particular assignment was the implementation of a new community mental health care program using a multidisciplinary approach. Some of the clients in the community are homeless. The disciplines involved are experiencing conflict with each other. The public is less than welcoming to the thought of an increase of mental health clients in the community, they are concerned about the kind of impact this program will have on the community. Conflict is defined as, “a disagreement about something of importance to the people involved.”…

    • 941 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Especially if I have a large amount of time to make a decision. Conclusion Managing conflict is a very difficult task that all supervisors must face. Cooperation and acknowledging when two sides cannot agree on a discussion are paramount to diffusing an often tense conflict (Isard & Smith, 1980).…

    • 1257 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Introduction In this week’s reading assignment, Ott, Parkes, and Simpson (2008) introduces an assemblage of seven different readings from various theorists on the studies performed on groups and teams. The reading provides an understanding of how organizations can employ the expertise and originality of individuals into functioning efforts of groups. Also, three topic points, such as diversity, self-directed work teams, and virtual teams, offers additional interests in groups and teams that have taken center stage in literature during the 1990s and 2000s. Critical Analysis of Literature Reviewed Upon analyzing the reading literature, the common theme of the seven articles affords an understanding of positive human behavior, along with…

    • 1384 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    I. Introduction A. Unfortunately, conflict is a reality that everyone must deal with. Because of the differencing of opinions, our sinful nature, and people’s bad motives (whether intentional or unintentional), there will always be conflict. While church would be the last place that one might expect for there to be conflict, the church does not escape the grasps of conflict. Because churches are made of imperfect people, there will always be conflict in them.…

    • 1464 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    One thing that is very important to having a successful group is having roles. Beyond just having roles, it is critical that the members completely know their roles and stay within their role. Another point in succeeding in group work is passion. You need to be passionate about whatever your job may be in the group, or else it will clearly show. If you are not happy about your role, and aren’t passionate, FAKE IT TILL YOU MAKE IT.…

    • 794 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Departments have conflicts with one another, senior managements have power struggles and organizations even have conflict with other organizations. What every organization wants…

    • 890 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Conflict in the workplace has occurred at every level in an organization and will continue to exist as long as individuals are employed. This conflict can occur at the highest levels of leadership all the way down to the lower levels of the workforce. Regardless of the conflict, if it is not handled properly it can negatively affect the perception and reputation of the organization. Depending on the outcome and how the conflict is handled, there can also be a positive effect. During the resolution phase of any conflict it is important to take the best interest of all parties involved.…

    • 1027 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Many active people grow and develop on conflict, and it can have a beneficial effect on physical and mental health. However, conflict can also be damaging. Too much conflict can be…

    • 1244 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    INTRODUCTION Group is a collection of people who share definable membership, group consciousness, a sense of shared purpose, interdependence and interaction. (Mullins, 2005) According to Robin and Judge (2013), defined group as two or more individual interacting and interdependent who have come together to achieve a common set of goals. Mullins (2013), explains two types of groups which are formal and informal groups. Formal groups are deliberately planned and created by management as part of the formal organisation structure.…

    • 857 Words
    • 4 Pages
    Improved Essays