The Importance Of Organizational Behavior In The Workplace

It is very important in the workplace to understand organizational behavior, which is the study of the actions of people at work. In a manager position your goal is not only to help and please your customers, but also keep your team of employees working smoothly with one another. There are three main areas that organizational behavior is derived from, individual behavior, group behavior, and organizational aspects. Individual behavior is taught by focusing on each person’s motivation, perception of things, personality, attitude, and learning. How individuals react to conflict, team projects, and taking on leadership and other roles in the workplace is group behavior. Lastly, the organizational features of this topic are based off of culture, …show more content…
Over the past several years, the percentage of people that actually enjoy their jobs has decreased quite a bit; while it is still fluctuating, and the level of satisfaction typically correlates with the income each individual surveyed receives, it is still a rather drastic drop over just five years. People are usually happier at a higher paying job, whether it be due to pay or the sheer challenge, something about it keeps them, not only going back, but actually enjoying their day. It has been said with near certainty that the correlation between employee satisfaction and their productivity is strong, happy people simply complete much more than unhappy people, and with a much better attitude. There does not seem to be an extreme relation between an employee being absent from work and being satisfied with their job, but we can conclude that there definitely are times in which this relation is evident. Many very different variables play a part in the relationship between a worker’s job satisfaction and the turnover percentage, but the majority of the time if an employee is happy at work they show it through their performance also keeping the company happy, so more people keep their jobs longer. Customers definitely respond well to great customer service and products, so using the information we have received already, we know that the happier your employees are the better they perform at work and the happier the customers will be; consumers are very loyal to the businesses they enjoy working with and buying from. The more pleased your team members are the more outgoing and helpful they will be to you, if they respond in a negative way to something they may do anything from quitting to lashing out on