The Airport Security Provider ( Ground Handler Or Gh ) Essay

2060 Words Nov 11th, 2016 9 Pages
For reasons relevant to the status of the international airport “Nikos Kazantzakis” of Heraklion Crete, Greece, this report will focus on a major ground service provider (Ground Handler or GH). It will endeavour to appraise the inter-dependability of the gate, check-in and dispatch departments of the GH which is the showcase of the airport. However, a few introductory remarks are necessary as an explanation of the airport status.
The airport of Heraklion is currently run by the government, and comes under the umbrella of the Ministry of Infrastructure, Transport and Networks. Following a Skype interview with airport official Mr. Nikos Parasyris the departments are labelled as follows: a) Airport Authority (or Airport Ops), b) Technical, c) Electronics, d) Air Traffic Control, e) Telecommunications, f) Administration, g) Environment.
It is common knowledge that government run enterprises, corporations and services are of a monopolistic nature and less concerned with competition in relation to private enterprises, etc. Nevertheless, safety and security issues are major concerns for both private and state run enterprises. However, such concerns relate to image of the country as a holiday destination. Also, it is true that such concerns increase costs and raise issues of operations efficiency and customer satisfaction. Despite its sizeable annual income (in tens of millions of Euros), the airport of Heraklion receives a meagre National Budget allocation which…

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