Being a professional takes some internal drive and motivation, often sparked by interests and desire. …show more content…
Effective communication is a necessity that radiographers must maintain (HCPC, 2013). Both Anna and Thandie have limited view of what this entails to appreciate regulatory guidance as evidenced by their inability to resolve their conflict and should therefore work to hone in their communication and conflict resolution skills. Communication between members of staff is on par with communication with patients. So, it should be noted that had Anna attended the study day on ‘Improving patient care through effective communication’ she may have not forgot to explain the procedure to a partially sighted patient nor would it affect her interactions with patients.
Poor communication skills increase the risk of bullying. The Francis report (2013) states: ‘the NHS has developed a widespread culture more of fear and compliance, than of learning, innovation and enthusiastic participation in improvement’. To an extent, bullying is held directly accountable for the scandal at the Mid-Staffordshire NHS Hospital in which many patients died. Yet, almost no one talks about it.
As a band 7 radiographer, Thandie has an essential responsibility to model professional behaviour. This entails not abusing her position of power and only challenging without harassment, humiliation or bullying (Warnock, 2008). Equally, Anna has a responsibility to behave professionally. Perhaps the first step …show more content…
In the case of Anna forgetting to follow the correct protocol for a patient’s brain CT, the IR (ME) R 2000 regulations were undoubtedly breached (DoH, 2012). The protocols are in place for ensuring patients’ safety during irradiation; overexposure is in violation of the legislation and could lead to symptoms of overdose radiation to the