This task taught me effective leadership and communication are closely related and they are essential parts of nursing since the nursing professionals work with, influence and lead a group of people, such as patients, their carers and other professionals to achieve desired patient care outcomes (Solman 2017). Also, nursing mentors or supervisors’ communication with student nurses or subordinate nurses can have a substantial influence on their professional performance, development and workplace experience (Mikkelson, Hesse & Sloan 2017).
This exercise has also taught me how to analyse my communication style and others’ response: who identified main players are, how I send a stimulus, how I receive a stimulus and how other people respond to my stimulus. When analysing a transaction, it is important to closely analyse the ego states of my own and responder’s since monitoring the ego stages may give insights on why others and I give stimulus and respond to stimulus in a certain way, which will improve awareness of communication and resolve communication difficulties (Lapworth & Charlotte 2016). In addition, analysing types of the transaction is important as the crossed transaction might be an indication of great communication problems and the duplex transactions require delving into a deeper level of communication as there is another message (Berne 1961). …show more content…
Active listening skills not only requires verbal skills such as paraphrasing, clarifying, perception checking and summarising but nonverbal skills, such as maintaining eye contact, leaning toward the speaker, opening up the posture and squarely facing the person (Eagan
This exercise has also taught me how to analyse my communication style and others’ response: who identified main players are, how I send a stimulus, how I receive a stimulus and how other people respond to my stimulus. When analysing a transaction, it is important to closely analyse the ego states of my own and responder’s since monitoring the ego stages may give insights on why others and I give stimulus and respond to stimulus in a certain way, which will improve awareness of communication and resolve communication difficulties (Lapworth & Charlotte 2016). In addition, analysing types of the transaction is important as the crossed transaction might be an indication of great communication problems and the duplex transactions require delving into a deeper level of communication as there is another message (Berne 1961). …show more content…
Active listening skills not only requires verbal skills such as paraphrasing, clarifying, perception checking and summarising but nonverbal skills, such as maintaining eye contact, leaning toward the speaker, opening up the posture and squarely facing the person (Eagan