Patient-centred care is defined as an approach to the way health care is planned, delivered and evaluated wherein it benefits not only the healthcare …show more content…
Florin et al. suggests that good clinical practice demands patient participation in decision-making in nursing care and considers it essential to the patient’s autonomy and integrity. It is closely related to the idea of knowing the patient, as Radwin suggests, wherein interventions are individually designed to suit patients’ preferences for nursing care. This idea entails a more active role in clinical decision-making for the …show more content…
It is a two-way process between the patient and the health care provider that involves both expressive and receptive communication in conveying message and responsibilities. Hill suggests that communication has a great impact on patient outcomes such as adherence to treatment plan, state of wellbeing, satisfaction with care and management of pain. The nurse has to be aware of the different ways patients, families, and other health care professionals communicate and must utilize information technologies for health education to patients in a variety of settings.
Communication is an intrinsic part of nursing, and therefore, has to be considered on a personal and professional level by all nurses. Nurses should not only learn about communication skills but also certain professional traits in order to use communication wisely and in a more patient-centred way. These characteristics include genuineness, warmth and empathy. They come naturally to some nurses however most have to work at developing them by being partial towards patients, accepting the fact that each patients is unique and becoming more aware of their own communicational