Patient Centered Communication Analysis

Improved Essays
No one would argue that relationships within clinical settings should be partnership or that patient centred communication is a basic component when providing quality nursing care (Salmon, 2015).
As a student nurse who has clinical experience working alongside nurses, I disagree with the statement that nurses are frequently described as poor communicators.
People have often said to me “You wouldn’t want to become a nurse if you didn’t care”, which is very true as nursing is the ultimate caring profession. However, I believe that it is human nature to care no matter what profession you are in. I do believe however, that effective communication skills are vital and are more essential in a nursing profession more so than any other profession outside a clinical setting. It is these communication skills that help build a good patient-nurse relationship. This is an essential part of the healing process and treatment, and helps provide the best quality of life possible for each patient individually.
Nursing is a holistic process, in which nurses must take into
…show more content…
I have seen each nurse be kind and courteous which helps (put the patient at ease) win the patient over and is the start to building that strong patient-nurse relationship. I have learned from my clinical placement and from working with nurses that effective communication cannot exist without being able to first listen to the patient and secondly being able to process the information and act accordingly. Effective listening is a complex skill and it involves all senses not just the ears and will result in the patients feeling valued and acknowledged. Usually communication is a two-way process but for nurses they must ensure that their patients and the families are constantly kept up to date and feel comforted in their

Related Documents

  • Superior Essays

    The main purpose of this assignment is to analyze my own mistakes, and to improve my therapeutic communication skills with clients by eliminating blocks to communication. For the protection of my client’s privacy, she will be referred to as Ms.B. During my first clinical day at the Cardiology unit I had a great opportunity to bridge the gap between a doctor and a client by providing translation service. As a bilingual nursing student, I was asked by the doctor to be a volunteer interpreter and translate the conversation between him and non-English speaking Ms.B. The conversation went smoothly.…

    • 1577 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    Strong communications skills are vital in nursing. Communication is the base of a relationship between a nurse and a patient; it can be one of the most powerful tools used in the nursing field. “Socializing is an important initial component of interpersonal communication.” (Perry, Potter, Stockert, Hall, 2013, p. 315). A patient’s first impression is often made from social communication, and starts the moment they enter a care setting.…

    • 719 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    In most careers today working with colleagues as well as numerous others is a very popular scene. A career where working with colleagues and patients is a very important thing is nursing. It is a career that has large importance with dealing with others but most importantly the people in need. In order to work efficiently and effectively with others, nurses must be able to use relational practice skills in order to make it real for the patient and not just an act the nurse is portraying. Relational practice is a large component of nursing and is central to this career due to its importance in nurse to patient, nurse to nurse, and nurse to self relations.…

    • 787 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    It is important that nurses are skilled in the art of interpersonal communication. Skill refers to the ability to apply the appropriate behavior in the given context. These skills include being able to encourage patients to communicate, knowing how to pose questions, responding to the replies and giving information. Effective interpersonal communication does not always occur naturally, nor it is easily acquired. Communication has been recognized as a clinical skill that, like all other clinical skills, should be formally taught and developed (Duffy 1998).…

    • 242 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Communication is mulitifacted it is verbal and nonverbal can be therapeutic or damaging. All of these pillars are essential to nursing practice. It is the opinion of Karin, Monifa and Meishka that communication is of the greatest importance. Karin has chosen communication because she believes it is essential for interacting…

    • 397 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Assess the potential difficulties of partnership working in HSC? • Poor Communication: Patients’ perceptions of the quality of the healthcare they received are highly dependent on the quality of the interactions of their healthcare clinician and team. Health care workers today acknowledge that poor communication is perhaps one of the most prevalent problems in hospitals or Health and Social care settings. Poor communication, tends to evolve out of the inevitable and irreversible hierarchy of power within hospitals, within in the society of professionals that are supposed work together for the betterment of the environment and patients.…

    • 584 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    The common purpose for nursing is to help heal people and care for the ill. Good communication is key among your coworkers. It’s a constant cycle of Communication with other nurse or even doctors to update their patients’ health. Nurses often describe mental or physical changes and must update and give feedback to other nurses. Nurses use many methods of conveying…

    • 241 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Nursing organizations maintain professional values and standards, raises healthcare standards, increases awareness of continuing education, and optimizes the public image of the profession (Esmaeili, Dehghan-Nayeri, and Negarandeh, 2013). Being able to communicate is an essential tool of the RN. I will communicate on a daily basis with patients, families and health care professionals. Being able to express yourself to others is vital. Therapeutic communication will be utilized, when interacting with patients and their families.…

    • 515 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    In order to understand and assess how to interact with a patient and create a caring and healing environment an interview was conducted and will be analyzed in this paper. For the sake of anonymity we will address the patient with the pseudonym, Alyssa. Alyssa graduated from culinary school in New York almost two years ago. This being said, Alyssa loves to cook and therefore owns many high-grade kitchen tools such as knives. One day while preparing dinner for herself and her two roommates, for the purpose of this paper they were named Lauren and Molly, Alyssa returned to the kitchen area to clean up.…

    • 991 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    As nurses, it is our duty to the public that we are able to develop relationships with our patients in which they feel comfortable voicing their concerns early on, which can be vital in preventing larger issues farther down the…

    • 1108 Words
    • 5 Pages
    • 2 Works Cited
    Superior Essays
  • Improved Essays

    Patient-Centered Care in Nursing Practice Originating in 2005, the Quality and Safety Education for Nurses (QSEN) is a project created to educate future nurses on specific knowledge, skills, and attitudes obtained through completion of their pre-licensure or continuing nursing education program to improve quality and safety in the healthcare system (QSEN, 2014). QSEN is made up of six defined competencies, one being patient-centered care. QSEN defines patient-centered care as the ability to “recognize the patient or designee as the source of control and full partner in providing compassionate and coordinated care based on respect for patient’s preferences, values, and needs” (QSEN, 2014, para 1).…

    • 895 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Peplau (1991) is the first one identified the importance of interpersonal relationships in nursing. Interpersonal relationships are also important in nurse competence. Patients associate nurse competence with how they perceived they were treated; therefore, nurses’ interactions and communications with patients are one of the greatest influences on a patient’s care experience (Calman, 2006; Shattell, 2004). In order to ensure patient safety and optimal treatment, nurses must be vigilant regarding their ability to effectively communicate with all members of the healthcare…

    • 1456 Words
    • 6 Pages
    Great Essays
  • Brilliant Essays

    Therapeutic Communication and Engagement TOPIC: The ability to engage in a communicative process that is therapeutic is dependent on the acquisition of skills and not merely on personal attributes – critically discuss. NAME: STUDENT NUMBER: Declaration: I, SAMUEL AFOLABI, hereby declare that this is my original work and it has not been submitted to any other institution for any reason. _______________________________ ________________ SIGNATURE DATE Introduction: Accepting others for who they are is the basis of therapeutic communication and the foundation on which humanistic psychology lies.…

    • 3374 Words
    • 14 Pages
    Brilliant Essays
  • Great Essays

    Once nurses understand this is not feasible then communication with patients should become easier. Merely knowing how to be compassionate, sympathetic and caring is necessary whilst communicating with patients experiencing difficulties such as Teresa’s. (McCabe and Timmins,…

    • 1347 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    Importance Of Communication In Nursing

    • 1200 Words
    • 5 Pages
    • 3 Works Cited

    Conclusion Effective communication and the use of therapeutic communication in the patient care setting is a pivotal part of the nurse-client relationship, as well as ensuring patient safety by communicating clearly with other healthcare members. Proper communication is a skill that may come naturally to some people. For those nurses that do not have efficiency in communication, practicing will help in feeling confident in communicating with patients and staff as well as providing a solid platform for quality patient care. References Corless, I.B., Michel, T.H., Nicholas, M., Jameson, D., & Purtilo, R., Dirkes, A.M.A, (2009).…

    • 1200 Words
    • 5 Pages
    • 3 Works Cited
    Superior Essays