There are four key elements that are vitally important in terms of leadership and management and they are leadership qualities, management skills, professional attributes and personal characteristics and attitudes.
Leadership qualities are vital for safeguarding continuous quality improvement within an Early Years setting. As a leader, it is important that positive …show more content…
Active listening involves the following skills: Genuinely trying to understand, acknowledging what the other person is feeling, repeating what the other person has said, to check you have understood, giving full attention via your body language and eye contact and encouraging the other person to continue by nodding, being silent, repeating the last word they have said, asking gentle questions. (Sharry,