Quality management in the health care sector assists in improving the effectiveness of treatments and are concerned with maximizing the satisfaction of patients with the service. With an increasingly aging population and higher health care costs, quality management is gaining increased consideration in the health care sector (Bondas, 2006). This is due to the fact that a healthcare system consists of small and large bodies such as hospitals, pharmacies, and clinics. However, there is a requirement of providing quality service in all these components so that the entire system can work properly. Advanced practice nurses, are therefore required to deliver quality healthcare services in their respective organization. As a newly advanced practice
