Patient Interaction Observation

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At the behavioral health unit there were several interactions between clients and staff members. One interaction observed was on the pediatric side when a patient started becoming agitated because they did not want to complete their homework. The medical tech used therapeutic communication by calmly sitting by her side, and asked if she wanted to take a break. The patient indicated that she would like to take a break and was observed getting a snack. The patient returned to the table to complete her assignment. The rationale of how the tech responded to the patient would be that she used a distraction to diffuse her irritation and then brought the patient back to finish her work. The second interaction was on the adult acute side on

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