Essay Organizational Behaviour

1322 Words Mar 24th, 2016 6 Pages
Examination Paper of Organizational Behaviour

IIBM Institute of Business Management
Examination Paper


Organizational Behaviour
Section A: Objective Type & Short Questions (30 marks)


This section consists of Multiple Choice and short notes type questions 
Answer all the questions. 
Part one carries 1 mark each and part two carries 5 marks each.

Part A:Multiple Choices:1. Which of the following is not comes under Maslow‟s needs theory?
1. Social needs
2. Affiliation needs
3. Physiological needs
4. Specification needs
2. Collegial model is an extension of:
a. Supportive model
b. Autocratic model
c. Custodial model
d. None of the above

Sigmund Freud‟s theory on
…show more content…
b. Power
c. Motivation
d. Leadership

Part B:1.

Define Bureaucracy.


State the concept of „Span of Control‟.

3. Wright a short note on classical conditioning learning theory of Ivan Pavlov.
4. What are the various stages of group development?


Section B: Caselets (40 marks)

This section consists of Caselets. 
Answer all the questions. 
Each Caselet carries 20 marks. 
Detailed information should form the part of your answer (Word limit 150 to 200 words). 
Caselet 1

IIBM Institute of Business Management

Examination Paper of Organizational Behaviour
M/s. ABC Ltd is a medium-sized engineering company producing a large-range of product lines according to customer requirements. It has earned a good reputation as a quick and reliable supplier to its customers because of which its volume of business kept on increasing. However, over the past one year, the Managing Director of the company has been receiving customer complaints due to delays in dispatch of products and at times the company has to pay substantial penalty for not meeting the schedule in time. The Managing Director convened an urgent meeting of various functional managers to discuss the issue. The marketing manager questioned the arbitrary manner of giving priority to products in manufacturing line, causing delays in wanted products and over-stocking of products which are not required immediately.

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