Essay Marketing Analysis : Vr And Experiential Marketing
Since virtual reality has the unique characteristics like immersion and interactivity, VR games offer brand new experiences for players; some media apply the technology to their live events or movie productions; and more and more companies think it is a great opportunity to use VR as part of the promotion and branding strategies. Till now, one of the most popular alternative marketing forms with VR is experiential marketing.
As the customer experience is closely linked with customer loyalty and purchase intention, companies who offer the best experiences win. Experiential marketing is a strong marketing communication channel for companies to convey messages to their customers. Other than other marketing methods, experiential marketing is a combination of personal marketing and unique experiences with different senses like visual or smell (Hotcow, 2013, November 22). Yang, C. (2009) conducted a study in Mos Burger in Kaohisiung City to investigate the relationship between experiential marketing and customer satisfaction and repurchase intention. It turned out that all the five senses were important to experiential marketing and each of them cannot be replaced (Yang, C., 2009). They also found that a good experiential marketing offered customers good experiences and enhanced customer loyalty. Once the customer loyalty increased, the intention to repurchase would increase, too (Yang, C., 2009).