Inter-Professional Team Case Study

The COO then affirmed the concern the providers had and informed them that they were trying their best to hire new providers but that she was open to any ideas or suggestions on recruiting new providers. The rest of the team took a few moments of silence and then started brainstorming together on ways to recruit new providers. The COO was able to make the crucial conversation safe and then effectively discuss the concern. They were unable to finish the conversation that day due to time restraints, but agreed to pick it up again the following Monday at the provider meeting.
During this meeting, barriers to the team’s conversation and collaboration tried to arise but fell short due to good leadership and communication skills on behalf of the COO. The providers tried to become defensive and challenge the administrative staff when the crucial conversation began, but the COO was able to bring safety back to the conversation and regain group focus and team collaboration.
Conclusion …show more content…
In order to build and maintain a productive inter-professional health-care team, continuity, collaboration, and communication must be effective among all team members and its leaders. Effective teams must be able to communicate with other member of the team clearly, accurately, collaboratively and timely. Verbal and non-verbal language also plays into effective team communication and can also become a barrier when not used appropriately. The observed team meeting was an excellent example of effective team communication and collaboration with leadership playing a huge role in the group dynamic and in keeping conversations sage and productive. Inter-professional teams need strong leaders and members that are willing to work hard and collaboratively to ensure quality, individualized care for patients at their