Teamstepps Framework: A Case Study

I. Describe the Problem The problem our group selected from the TeamSTEPPS Questionnaire fell under the team structure section. The problem is, staff are held accountable for their actions. With this, our group decided to use the problem as staff are not held equally accountable for their actions due to previous experiences. This is an extremely serious problem for nursing units to have because it demonstrates a lack of leadership, does not contribute to a healthy work environment, and can ultimately lead to poor-quality patient care. An example of this problem would be a staff nurse that does not get disciplined for clocking in late; this staff nurse is not disciplined because they is friends with management. Meanwhile, another staff nurse that is not friends with management gets disciplined for clocking in late. This …show more content…
“TeamSTEPPS is an evidence-based framework to optimize team performance across the health care delivery system” (Agency for Healthcare Research and Quality [AHRQ], 2013, p. 4). Within the TeamSTEPPS framework, there are five strategies in particular that can be used to specifically address this problem. These strategies include briefing, huddling, debriefing, situational monitoring, and cross monitoring. In briefing, a short session is held before the start of a shift to share plans, discuss team formation, assign roles and responsibilities, define what is expected, and anticipate outcomes. Similarly, in huddling, an “ad hoc” meeting is held to go back over the situation at hand, solidify plans that are already in place to handle the situation, and to observe the need for the plan to be adjusted. In both briefing and huddling, roles, responsibilities, plans, and outcomes are discussed and explained. Thus, staff should fully understand for what duties they are responsible and what is directly expected of