What Is The Importance Of Effective Communication In Health And Social Care

In a health and social care setting, such as a residential care home for the elderly, effective communication is vital. I say this because without effective communication service users such as the elderly might not understand or may become confused; making misunderstandings more likely to occur. Effective communication is any sort of communication that works and you can easily convey emotions or thoughts to another person. Contexts is the situation a person is involved in when using effective communication. One to one discussions is an example of contexts. Health and social care workers, such as nurses or care takers, have one to one discussions with service users. One to one discussions are beneficial because the conversation is intimate, private and allows a person to become more focused on what is said. It promotes a bond (trust) between service users and health and social workers; allowing the service user to feel more at ease and comfortable. Group discussions, however, promote a healthy relationship between a group of people like the elderly. They allow …show more content…
For example, you might mainly use oral communication for the elderly in a care home setting or elderly people with disabilities such as sight impairment. Oral communication allows people to use words to convey their thought and emotions without any confusion. With oral communication you would have to speak clearly and loudly so people can understand what you are saying. Elderly people with autism, however, might find it difficult to express themselves through oral communication. Instead, elderly people with autism might find it better to communicate through music and drama. They would use this form of communication because they can effectively convey thoughts or emotions in a way that other people might understand. Music and drama is not only a form of effective communication but it is also a fun activity to take part