Importance Of Effective Partnership Working

Register to read the introduction… Shared records like electronic, written, emails, face to face, working effectively together with professionals, agencies and organisations enhance the wellbeing of people, and provide positive support and improved outcomes. As managers we use a variety of communication. Systems used within our workplace could include service users daily care plan notes, communication book and daily handover. This ensures good team work and partnership working. External partnership working could include calls to book appointments for service users with hospitals, doctors, opticians, liaising with other professionals such as the district nurse, chiropodist to arrange visits and calls to/from service users relatives. Within my organisation I will designate people with designated jobs to complete in relation to partnership working. As manager I may be responsible for effective communication and partnership working which may include ensuring notes from meetings and clinical reviews are taken, circulated and agreed, ensuring referrals to other services or external agencies are made in an appropriate way following operational policy and procedures required and/or external agencies are followed up if no response is received and ensuring all service users are given a copy of their care plan and information regarding their treatment and care. Team working is very important, service users could be placed at risk if different teams fail to communicate effectively, in order to minimise this risk the team must communicate with each other effectively. 3.2 Compare the effectiveness of different communications systems for partnerships. Effective communication between partners is essential to good partnership working. Without effective communication staff can sometimes feel isolated, interaction needs to be ongoing and needs to be mindful of the need to reduce jargon and to promote a clear understanding, inclusion of the views of service users and their carers are also important to the communication process as a meaning of helping staff to look at things in new ways and to bring diversity and creativity to the process. There are many different communication systems which can be used, computerised systems with shared records and access for example, hospital and G.P’s now share some computerised medical records, this ensures continuity of service with immediate access to records and avoids the need for paper records which increase the needs for secure storage and accurate filing. This also allows for faster retrieval of information and an increased frequency with which information is collected and shared. For any system used it has to be available, effective and efficient in order to benefit all partners involved. 3.3 Propose improvement to communication systems for partnerships working. …show more content…
When I feel there is room for improvement to communication systems for internal partnerships working this could mean calling a staff meeting in my workplace and putting forward any proposals. This could be made through written communication. By liaising with external partners at regular meetings and discussing, listening and sharing ideas and problems and solutions will be able to be found to any communication improvement which needs to be made. Sometimes this may mean reaching compromises or it may just involve alleviating the anxieties of others in the partnership. 4.1 Explain legal and ethical tensions between maintaining confidentiality and sharing information. In order to keep personal records the organisation must be registered with the data protection register 1998. Some of the relevant aspects of the act are; that the information should only be used for the purposes explained when it was collected, that the information collected should not be disclosed to anyone who has no right to see it, that the information collected should be relevant and contain no more than is necessary for its purpose, that the information should be accurate when collected and where necessary kept up to date. The individuals should have access to the data held about them and appropriate security measures should be taken to prevent unauthorised access to date. Public Interest Disclosure Act (1999) This is sometimes called the “Whistle Blowing Act”, it is not only for people working in the care profession but for any employee in any sector of employment. It allows people at work to raise genuine concerns about crime, negligence, miscarriage of justice, dangers to health and safety and applies whether the information is confidential or not. Generally confidential information can only be disclosed if it