Nonverbal communication plays a vital part in how people express meaning and information to others, as well as how we understand the engagements of individuals around us. In the interview, I as the interviewer was swivelling on my chair; this could have conveyed to the interviewee that I was not taking the interview seriously. Although, this did not impact too negatively on the interviewee as Egan’s (2010) in Healy’s (2012, p. 27) SOLER model was used to show the interviewee my engagement. This consisted of facing the interviewee squarely and maintaining an appropriate amount of eye contact. Further, nonverbal cues such as nodding was used to show the interviewee that I was engaged in what he was saying, which encouraged him to feel comfortable
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One of the responses in the interview that I feel was ineffective was “umm so were your parents involved like culturally in that kind of stuff as well?”. As Fox Tree (2010, p. 273) points out individuals tend to use words such as “umm” and “like” when we feel nervous or need a moment to gather our thoughts. This could have signified to the interviewee that I was uncertain and not confident with conducting the interview; also the question asked was a closed ended question, even though the interviewee gave more than a yes/no answer, the interviewee could have just gave a one word response, which would have made it more difficult for me as the interviewer to get the answer I needed. A more appropriate response would have been “In what ways, if any, were your parents involved in that kind of stuff?”. This would have been a more effective response because the ‘were’ is replaced with ‘what’, which as Healy (2012, p. 38) argues is a type of open-ended question that invites the client to give a more detailed answer and add in any information that they feel is relevant. The second ineffective verbal response from the interview was “Is the degree what you hoped for?”. This was ineffective because it firstly does not make sense and secondly it is a closed ended question, as Healy (2012, p. 39) argues “the extended use of closed questions creates an inquisitorial tone to the …show more content…
I feel the questions I asked allowed me to make a link between my interviewee’s passion for helping people and his upbringing. Further, the use of ‘continuers’ throughout the interview, such as the word “yes”, as well as clarifying things with the interviewee along the way showed my engagement in the interview. The parts that I found difficult had a lot to do with both the verbal and nonverbal communication of the interview. I found it difficult to stop fidgeting with my hands, as well as remaining still on my chair during the interview; I further found it difficult at times to come up with an open ended question to ask. The nonverbal aspects felt more difficult because it was not until I watched the interview back that I realised how often I was doing it and how my nervousness was being conveyed to my interviewee. The verbal aspects felt difficult because I was always trying to be engaged with what my interviewee was saying, while at the same time trying to mentally prepare the next question to ask. The beginning of the interview I do not feel was as effective as it could have been because I feel my nervousness came across when I was introducing myself to my interviewee, with my excessive use of the word “umm”. The end of the interview I feel was effective because, even though I ended up with a close ended question, I got
One of the responses in the interview that I feel was ineffective was “umm so were your parents involved like culturally in that kind of stuff as well?”. As Fox Tree (2010, p. 273) points out individuals tend to use words such as “umm” and “like” when we feel nervous or need a moment to gather our thoughts. This could have signified to the interviewee that I was uncertain and not confident with conducting the interview; also the question asked was a closed ended question, even though the interviewee gave more than a yes/no answer, the interviewee could have just gave a one word response, which would have made it more difficult for me as the interviewer to get the answer I needed. A more appropriate response would have been “In what ways, if any, were your parents involved in that kind of stuff?”. This would have been a more effective response because the ‘were’ is replaced with ‘what’, which as Healy (2012, p. 38) argues is a type of open-ended question that invites the client to give a more detailed answer and add in any information that they feel is relevant. The second ineffective verbal response from the interview was “Is the degree what you hoped for?”. This was ineffective because it firstly does not make sense and secondly it is a closed ended question, as Healy (2012, p. 39) argues “the extended use of closed questions creates an inquisitorial tone to the …show more content…
I feel the questions I asked allowed me to make a link between my interviewee’s passion for helping people and his upbringing. Further, the use of ‘continuers’ throughout the interview, such as the word “yes”, as well as clarifying things with the interviewee along the way showed my engagement in the interview. The parts that I found difficult had a lot to do with both the verbal and nonverbal communication of the interview. I found it difficult to stop fidgeting with my hands, as well as remaining still on my chair during the interview; I further found it difficult at times to come up with an open ended question to ask. The nonverbal aspects felt more difficult because it was not until I watched the interview back that I realised how often I was doing it and how my nervousness was being conveyed to my interviewee. The verbal aspects felt difficult because I was always trying to be engaged with what my interviewee was saying, while at the same time trying to mentally prepare the next question to ask. The beginning of the interview I do not feel was as effective as it could have been because I feel my nervousness came across when I was introducing myself to my interviewee, with my excessive use of the word “umm”. The end of the interview I feel was effective because, even though I ended up with a close ended question, I got