We communicate every day via email, letter, phone, or face to face. Being able to communicate is vital to one 's success in a personal or business aspect. Good communication skills can help a person avoid coflict and solve problems. The way a person communicates has a major impact on the outcome of the message. Being an effective commuincator shows strength and increases your chances of getting what you want , while maintaining a positive relationship. In my work environment, communication is very important. There are instances where we have to accomplish a mission and if there is a break in the communication process, our mission will fail on all occasions, without a doubt. I have had my fair share of effective and ineffective communication.
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Most people lack the skills and knowledge needed to communicate effectively, resulting in misunderstanding and lack of clarity; hence ineffective communication. An example of ineffective communication that I have experienced happens to be with the egos of several of my colleagues. I am the youngest supervisor in the organization. The others that are a part of the organization are older, been there longer, and have yet to have the position that I possess. Needless to say, it causes friction in the work environment and it is almost impossible to have a productive work relationship. I have been insulted with negative comments such as, “you are too young for your position”, “I do not have to listen to what you have to say because you do not have years invested into the organization”, “I am your elder, I should be telling you what to do”. Instead of getting upset about the comments being madem I push my pride and ego aside and try to level with my colleagues. “When a conflict becomes personal, a wise approach is to shift the focus back to business”(Shwom and Snyder, 2014). I made it very clear to all of my colleagues that I am open to their opinions and any suggestions that would help meet the goals of the organization. Ineffective communication can lead to conflict, stress, frustration, dishonesty, low productivity, anxiety, and sabotage. It is imparative that a person learns the skills necessary to become an effective …show more content…
Selecting the best medium is challenging, however, selecting the appropiate channel of communication increases the likelihood that the receiver will understand and accept the message. Factors to consider when selecting a communication medium include the need for feedback and the purpose of the message. Other factors may also include identifying the target audience and the desired outcome. You may also need to determine whether the purpose is routine or special need. For example, a written document is appropiate for routine or pleasant information. Complex information may require a written document and follow up a face to face meeting. A face to face meeting is appropiate for sending unpleasant or highly emotional messages that may be subject to misinterpretation. Email is especially effective when sending the same message to many people and communicating with people in different time zones but should not be used when confidentiality is
Most people lack the skills and knowledge needed to communicate effectively, resulting in misunderstanding and lack of clarity; hence ineffective communication. An example of ineffective communication that I have experienced happens to be with the egos of several of my colleagues. I am the youngest supervisor in the organization. The others that are a part of the organization are older, been there longer, and have yet to have the position that I possess. Needless to say, it causes friction in the work environment and it is almost impossible to have a productive work relationship. I have been insulted with negative comments such as, “you are too young for your position”, “I do not have to listen to what you have to say because you do not have years invested into the organization”, “I am your elder, I should be telling you what to do”. Instead of getting upset about the comments being madem I push my pride and ego aside and try to level with my colleagues. “When a conflict becomes personal, a wise approach is to shift the focus back to business”(Shwom and Snyder, 2014). I made it very clear to all of my colleagues that I am open to their opinions and any suggestions that would help meet the goals of the organization. Ineffective communication can lead to conflict, stress, frustration, dishonesty, low productivity, anxiety, and sabotage. It is imparative that a person learns the skills necessary to become an effective …show more content…
Selecting the best medium is challenging, however, selecting the appropiate channel of communication increases the likelihood that the receiver will understand and accept the message. Factors to consider when selecting a communication medium include the need for feedback and the purpose of the message. Other factors may also include identifying the target audience and the desired outcome. You may also need to determine whether the purpose is routine or special need. For example, a written document is appropiate for routine or pleasant information. Complex information may require a written document and follow up a face to face meeting. A face to face meeting is appropiate for sending unpleasant or highly emotional messages that may be subject to misinterpretation. Email is especially effective when sending the same message to many people and communicating with people in different time zones but should not be used when confidentiality is