Group Think Essay

1538 Words Aug 4th, 2005 7 Pages
Group Think
Question #2

This type of dysfunctional operation of an organization has many ways and opportunities for failure. The basic fundamentals of this process are the beginnings of failure as groups seek conformity and unity they sacrifice everything in order to maintain peace within the group. Many times this will take the individuals creative thoughts and ability to voice the creative edge thinking away. In many organizations this is a process that is continually used. It is perceived that management wants the organizations operation or process to run without any type of question or waves. Below are listed eight of the main symptoms of group think as detailed by Janis, I. L & Manns book "Decision making"
Symptoms of Groupthink
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After all, everyone knows what happens when you pour gasoline on an open flame. What people found difficult to fathom was why NASA had launched the Challenger when there was good reason to believe the conditions weren't safe. In addition to the defective seal, the commission also concluded that a highly flawed decision process was an important contributing cause of the disaster (Griffin, 1997)."
On the day before the launch of the Challenger, one of the Morton Thiokol engineers warned that the flight might be risky. He being part of the team responsible for the rocket boosters performance they were worried about the low launch temperatures. The team knew that the O-ring seals had never been tested at temperatures lower than 53 degreed fahrenheit. "...as Thiokol engineer Roger Boisjoly later testified, getting the O-ring to seal gaps with the temperature in the 20s was like "trying to shove a brick into a crack versus a sponge." (Griffen, 1997).
"The O-ring seals had long been classified a critical component on the rocket motor, "A failure point-without back-up that could cause a loss of life or vehicle if the component failed." This being known Thiokol engineers raised their concerns at a teleconference, "NASA personnel discounted their concerns and urged them to reconsider their

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