After the ignition switch case was studied, reports revealed that the major issue that led to such a big defect was culture problem. The right kind of culture is crucial for a business to survive and thrive in the global market and it acts as a driving force for smooth functioning of a company. Report of the ignition switch case appeared very much like a novel with so many characters …show more content…
Today the first female CEO of General Autos has had several sessions with the Congress, appeared in front of the Senate, went on live television and also handled the rage of the angry public just as professionally as any astute leader would. Even when GM’s reputation had started to go downhill, Mary Barra was able to build a name for herself and emerge out of the whole situation untainted by handling the issues professionally while remaining composed, humble and honest all along. What seemed like the ultimate adversity for General Motors was actually an opportunity for Mary to employ her exceptional leadership skills and raise the company to great heights again-- which might be called nothing less than a tour de