Pros And Cons Of Food Lion Training

Decent Essays
Financials of Food Lion Training
Magdiel Barrera-Estrada
Central Piedmont Community College

Food Lion is a very well-known chain grocery store that has been around since 1957, its reputation is currently not as upright as it was when it first opened and it possibly will never go back to being as successful as it was in the past. There are several reasons as to why Food Lion is not as popular as it once was, but one of the main reasons is the employees. The workers hired to attend to the customers are not trained in an efficient manner. The training provided is very basic compared to other grocery stores’ like Publix and Whole Foods that take their time to make sure the employees are not only great people but that know the products
…show more content…
They consider Publix a prime example of what they want to look like, Publix has a more modern look while Food Lion is just plain traditional. As discussed in the scholarly journal Creating Competitive dis(advantage): Learning from Food Lion’s Freefall, Since the beginning of time Food Lion has tried to strategize and for some reason it has always backfired. Food Lion has tried to cut their prices really low and ended up losing profit. They have always invested in everything but improving their customer service (Dess, 1999). Every strategy used to improve the financial status of the grocery chain store has not worked because the employee training is not considered an important enough factor to invest in. One of the most interesting techniques Food Lion has tried is price matching with other grocery chain stores. Just as the book Managerial and Decision Economics explains, Price matching is when a retail stores is in competition with other retail stores and tries to have the lowest possible price without losing any money. Food Lion has been a price matching retail store in almost all the time it has been open. In the end, the customers go to the retail store they like most since almost all retail stores are now participating in the competition that is price matching (Hess, 1991). Price matching works on big retail stores like Walmart that has done an explicit job at keeping their reputation clean but no matter how low the prices get at store with Food Lion’s reputation the customers will always go the store they know to be the best in everything. If only Food Lion would choose to invest more in the training of their employees the profit would be greater because the customers like to shop where the employees know the products and are there to

Related Documents

  • Decent Essays

    Unhealthy Food Myth

    • 990 Words
    • 4 Pages

    Question 1 In chapter two and three the author Michele Simon identifies multiple myths regarding how eating habits are your personal responsibility. One particular myth states that “People know that certain foods are unhealthy.” The bigger misunderstanding is people assume that everyone is informed about proper decision making but they are not. People are unaware of the nutrition facts because multiple restaurant refuse to provided them on the menu and will often say “Ask the cashier in front for nutrition facts” instead. Another myth in this chapter was “People can simply choose to eat healthy foods.” Unfortunately, that is not true based upon the lack of healthy food provided in the U.S and being healthy is very expensive not to mention.…

    • 990 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    Taparia and Koch write “There was a time when consumers used to walk through every aisle of the grocery store, but today much of their time is being spent in the perimeter of the store with its vast collection of fresh products — raw produce, meats, bakery items and fresh prepared foods” (2) The healthy options attract consumers, but it still leaves every other aisle in the store. Unhealthy ingredients need to be substituted for healthier ingredients to draw the consumer back in. Gladwell introduces “But nobody was fooled when it came to the McLean Deluxe. It was sold as the healthy choice—and who goes to McDonald’s for health food?” (9). The McLean Deluxe contained meat that 's fat was replaced by seaweed and was preferred over typical store bought ground beef in a blind test.…

    • 959 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    For example, Wendy’s created the Bacon Portabella Melt on Brioche while McDonald’s has tried to do similar with their Sirloin Burger. Unfortunately for McDonald’s their attempts at this new strategy have been unsuccessful. This failure is partially because customers consider McDonald’s meals as lower quality and cheap, so they are not willing to spend the extra money for the new food items. People who want a cheap meal are now going to their competitor, Burger King because Burger King has put a focus on value meals while McDonald’s has shifted their target market. Wendy’s has always been concerned with a more quality appearance.…

    • 939 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    Publix Strategic Factors

    • 1043 Words
    • 5 Pages

    Although there are a few areas that Walmart seems to be surpassing Publix in, but they have yet to top them in the customer service area. This however, is the area that Winn-Dixie is focusing more on over the past couple of years. Many Winn-Dixie’s have started to take away self-service counters and opt for scheduling more cashiers to improve the customer experience. Winn-Dixie has not quite lowered their prices enough to match Walmart and they are still no where near Publix’s selection on healthy food options. So even though Publix remains at the top of the supermarket industry now, they are starting to see their competition learn form their example.…

    • 1043 Words
    • 5 Pages
    Decent Essays
  • Decent Essays

    Mcdonalds Strengths

    • 730 Words
    • 3 Pages

    Finally, there is no drive through. Most people that eat McDonald’s love the drive through because it’s a time saver, but these new places won’t offer that. All in all, this new concept that McDonald’s is rolling out will ultimately fail. McDonald’s would be better of focusing on the locations they already have and improving them in order to be more competitive rather than create a new brand from…

    • 730 Words
    • 3 Pages
    Decent Essays
  • Decent Essays

    Walmart Good Or Bad Essay

    • 762 Words
    • 4 Pages

    The Dark Side of Wal-Mart Get in and get out with as little money spent as possible. This statement is what most people say to their selves when going shopping. Wal-Mart is a popular store known for giving its consumers low prices on groceries and goods, compared to other stores. Thus, it’s no wonder why Wal-Mart is the first place people go. Although, something most consumers never really think about is whether or not these low prices are just a façade for Wal-Mart’s participation in the American economy and what these low prices are doing to the suppliers of Wal-Mart.…

    • 762 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    It is understandable people cannot afford organic foods and having processed foods is definitely better than nothing at all. The problem is that this is what occurred in many inner cities and poor rural communities where there is lack of education and understanding of nutrition. Unfortunately, people are convinced that it is okay to feed the family of four at McDonalds at a cheap price and everyone is satisfied. Over time this is very unhelpful and it increases the risk of getting early diabetes, heart disease, and obesity effects in young people. My father is a physician and treats many people who consumed either unknowingly or knowingly incorrectly processed foods.…

    • 1283 Words
    • 6 Pages
    Decent Essays
  • Decent Essays

    Although some may struggle on changing their eating habits, knowing is better than not knowing. From the article “The Pleasures of Eating” by Wendell Berry that shows how people are ignorant of their actions, to “When a Crop Becomes King” by Michael Pollan stating how consumers are unaware of the amount of corn we use in our everyday foods, and lastly “If You Pitch It, They Will Eat” by David Barboza which shows how companies such as McDonald’s use advertisements, these three articles show how the best trait to define human nature is being ignorant. Eating is something that everyone does to survive, so why not gain the most out of by being healthy to live have a happier…

    • 1187 Words
    • 5 Pages
    Decent Essays
  • Decent Essays

    Food Consumption: Kill or Save the Planet? “Eating is an agricultural act,” stated Wendell Berry in his article “The Pleasure of Eating” (630). However, it is also an ecological act. By rushing, people do not even think what they eat, how the food is made, and how this production affects the environment. Practically, we eat whatever food producers “put” in our mouths, but many manufacturers do not care about the harm caused by such production; their main concern is to generate a profit.…

    • 786 Words
    • 4 Pages
    Decent Essays
  • Decent Essays

    Mcdonald's Strategy

    • 1872 Words
    • 8 Pages

    Indeed, very few attentions is given to the satisfaction of the customers during interactions (order placements, delivery of the food etc.). Many signs in each restaurant also advice customers to stay less than 30min in order to make space for new customers. Eventually, McDonald’s lacks of flexibility in term of innovation compared to other fast food 2 http://www.forbes.com/sites/panosmourdoukoutas/2015/01/29/mcdonalds-most-important-advantage/ 5 C. A NEED TO CHANGE McDonald’s warned it faced an “urgent” need to change in an attempt to win back customers. Indeed consumer needs have changed, and McDonald’s current performance reflects the necessity to evolve with today’s consumers, reset strategic priorities and…

    • 1872 Words
    • 8 Pages
    Decent Essays