Essay on Emotional Intelligence On Performance And Productivity

1460 Words Sep 23rd, 2015 null Page
Emotional Intelligence

The concept of emotional intelligence has attracted a lot of interest from research scholars on psychology and corporates around the world. Emotional intelligence and its impact on the outcome, personnel and organisational productivity has been the subject of research for many research publications. Emotional intelligence is defined as the ability of a person to be aware of the feelings and emotions of self and others, to discriminate and to utilise this information to take appropriate decisions and implement them. While this was one definition, a more modern approach was adopted by Daniel Goleman who defined emotional intelligence as the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, trust, creativity, and influence. The latter definition underlines the non-cognitive impact of Emotional intelligence on performance and productivity.

The basis of Daniel Goleman’s research is derived from the works on EQ mapping (oriolli and cooper) which tries to map the various influential factors that include one’s current situation and environment, emotional awareness, competencies, life outcomes, values and beliefs. Research studies suggest that there exists a strong connection between emotional intelligence and organisational leadership. By understanding the various influential factors and utilising them appropriately, emotional intelligence can foster strong leadership skills thereby…

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