Diversity Audit Essay

1618 Words Dec 9th, 2012 7 Pages
Diversity Audit at Starbucks Starbucks Corporation is a multinational company based in United States. It was founded in the year 1971 and is headquartered at Seattle, Washington. Starbucks is engaged in the business of selling coffee, coffee beans and different types of bakery products all over the world. The company also has a division known as Starbucks Entertainment division which is utilized for marketing films, music and books (Yahoo Finance, 2012). The coffeehouses owned by Starbucks are known for its relaxing atmosphere and the stores are mostly located in places where there is high traffic. This study entails about the diversity audit that have been conducted for Starbucks. The findings of such diversity
…show more content…
There are certain criteria laid down by the company regarding recruitment of minorities and women as a fixed percentage of the total employees recruited by the company. The findings from the interviews carried out in Starbucks store includes the employees comprising of different cultures, working together and having a good relationship with each other. It has been observed that the employees of Starbucks love to share their cultural information amongst each other and want to know more about each other. People from different communities come together at Starbucks and they are encouraged to work as a team. The employees seem to be happy while working in the relaxed and friendly atmosphere at Starbucks. Customers are always greeted with smile as they enter the Starbucks stores. Employees get rewarded for their good performance in the company. Everyone seems to encourage diversity in the company and have due respect for each other. People are found to be highly motivated to work for the company and wish to have a long term relationship with the organization. Most of them are found to be loyal to the company. Employee turnover is low and everyone likes to be a part of the Starbucks brand. People are found to be enjoying their work in Starbucks and do not feel any kind of compulsion being imposed on them.


All the findings mentioned above suggest that diversity is encouraged in Starbucks in almost all aspects of its business operations. Special

Related Documents