Customer Service Worksheet
Chapter 2
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1. T 7. F
2. T 8. T
3. T 9. F
4. T 10. F
5. F 11. F
6. T 12. T
WIO 2.1
1. Customer Service is the main focus that’s stressed in all organizations. Always think of the customer first, even when to do so means stopping the task at hand. For the customers’ happiness is what the task you perform is for and to go the extra mile in your services guarantees the customer will return, as well spread the word of positive experience.
Chapter 2
Quick Prev.
1. T 7. F
2. T 8. T
3. T 9. F
4. T 10. F
5. F 11. F
6. T 12. T
WIO 2.1
1. Customer Service is the main focus that’s stressed in all organizations. Always think of the customer first, even when to do so means stopping the task at hand. For the customers’ happiness is what the task you perform is for and to go the extra mile in your services guarantees the customer will return, as well spread the word of positive experience.