Athletic Supreme is a leading sporting goods retailer offering the best selection of brand name athletic equipment. With nearly 10 years of diligence, thoroughness, and great customer service, the company has grown into a full line sporting goods chain and now operating over 250 stores in 22 states across the U. S. The company’s website, athleticsupreme.com, is operated and maintained by Markets R Us, Inc. Athletic Supreme embraces a philosophy of exhibiting extreme dedication to the customer providing convenience and a supreme shopping experience while offering top-quality production and marketing the right stuff at consistently low prices. The company is devoted to giving its clients the ultimate shopping experience by consistently producing extraordinary brands at incredible prices. Athletic Supreme is committed to expanding its worth, highlighting its competitive spirit, and understanding the passion that comes with pursuing a goal by delivering the greatest service and elevating its products and brand recognition.…
Our company’s vision is to attract the best employees out there in the field and keep our current employees motivated so they able to fulfill their potential and as well as keeping the company at success. The following Goals/Objectives should be a priority to achieve within the GCC Company: 1. To improve the company atmosphere and bring back the sense that the GCC is a place to start and end your career as a life long employee 2. To significantly lower turnover among recently hired and younger employees 3.…
I've been asked by upper management to discuss this issue with you further. This oversight to Kevin's attention has caused a real problem with Invista and they have a negative view of SMC's performance. This took a lot of time to resolve since the communication on the price increase sent back in August of 2016 was not logged in Chempax when it's received. This is a written warning that any further occurrences will lead to discipline that includes suspension or termination. Customer service serves as the first impression a customer has of SMC and we are held to a higher standard for both our internal and external…
Another question that the unit director was proud of the ratings was that one hundred percent of the staff feel that their supervisor will assist them in difficult situations (Brummett,…
Activty #9 Video Case How can a marketer “stimulate demand in the market”? They can bring things to the market that need to be sold or traded. This helps thing keep moving, if people want things they are a need for them and need to be sold. 2.…
Leadership on the Line Heifetz & Linsky (2002) Fall 2017 Discussion Outline – Hold Steady (Chapter #7) By: Anju Wilson, Oscar Fernandez & Deliane Quiles Brief Overview “... By taking the heat, you can maintain a productive level of disequilibrium, or creative tension, as people bear the weight of responsibility for working their conflicts.…
Introduction This proposal is a result of my desire to offer my talents and gifts to Wheeler Avenue Baptist Church (WABC). God has gifted me with the ability to analyze processes and discover ways to improve those processes. As a new member, I’d like to assist the WABC leadership with improving current church operations. I’m a process Improvement consultant with over 10 years of experience in Information Technology, Military/Government, Insurance, Banking and Commercial sectors.…
Supporting customer service policy and procedure 1. Purpose 1.1 To develop strategies to improve the way we provide customer service and identify and meet our customer’s needs. Ensure that the management of customer contact is carried out consistently fairly and transparently in accordance with Australian Hardware. 2. Background 2.1Australian Hardware is headquartering in Sydney, NSW.…
In today’s society, they are various types of subcultures. The two subcultural groups I am associated with are MT.com and the Solon family. The social roles I played for these two subcultural groups are customer service representative and being an aunt to my nieces. Both groups are very important to me because of the integral rules I play as an employee and an aunt.…
The career that I have choose is mechanic racing. In the following essay I will talk about why I have choose mechanic racing as my career. You can expect to read about my passion toward race cars and the reason why I feel impulse of this being my career. I hope you enjoy learning about my future career. The career I have chosen to purse is mechanic racing.…
Regardless of how a business deals with its customers, the business has to always use a customer lens, which means the company looks through the customer’s eyes. The Walt Disney Company shines at customer service, and the reason is that the company, in constructing every consumer experience, gazes at everything through the eyes of the consumer. Every time the company comes into contact with the customer, they do it with an experience approach, not a task approach. When businesses enter into their customer connections as tasks rather than experiences, customers feel better handled through the system rather than just feeling appreciated. It is simple to descend into the task approach; it is the experience approach that enhances customer faithfulness.…
Mr. Shelton is upset because of many reasons. Presto Cleaner failed both in the service and with the customer. For many years he has been a loyal customer of Presto Cleaner’s and he didn’t received the treatment he deserved. Even if he tried to contact the company several times, he didn’t received an answer nor a call.…
Lastly, elaborate customer care through explaining the philosophy of Starbucks to…
Please describe your understanding of exceptional client service. Exceptional customer service means greeting a customer by name understanding problems and providing solutions. Adding personal touches by asking about their family as well as recommending other products or services that will enhance the user experience.…
Every company strives to achieve excellent customer service standards. A company that is known for delivering exceptional customer service will often find that this can increase interest in their company and products. By letting the customer know what you are willing to do for them and what service you will provide for them you can set an expectation, by setting this expectation you can then exceed this as company.…