Comparison From The Book Of Herzberg's Two-Factor Theory
B) An example of this would be when the one-minute manager points out the restaurant that provides service (quantity) gets more customers than the other one because it also provides quality products and services. He states that people contribute to both quantity and quality, therefore they need a manager who is both theory x and y. Another example of theory x & y could be the one-minute manger himself. He is a theory x when he strictly pressures the young man to make his …show more content…
Paul says that he knows he’s earned the praises and that it builds his confidence, which ultimately helps him deal with the changing environment.
A) A specific lesson from the book that supports Herzberg’s Two-Factor Theory is the statement the one-minute manager says about companies spending more money on equipment and other external items that are part of hygiene, and spending less money on employee development, a motivator. Hygiene combined with motivators will produce a satisfied worker, which can result in not just quantity but quality performance. Employees produce results so investing in them would not be a bad idea.
B) An example of this would be when the young man goes to meet with Liz Aquino and asks her what operation is the best managed. Once she says the one-minute manager, he asks her if he has new equipment (hygiene), which she replies that he has old equipment. The young man then asks her if there is turnover, which she says yes to. She explains that there is turnover because he develops employees to become to become good managers