Argyris and Schon’s Theories of Action argue that individual behavior is controlled by personal theories for action-assumptions that inform and guide behavior. Argyris and Schon distinguish two kinds of theory. Espoused theories which are accounts individuals provide whenever they try to describe, explain, or predict their behavior. Theories-in-use guide what people actually do. A Theory-in-use is an implicit program or set of rules that specifies how to behave (Bolman and Deal, 2013 p. 164). Mr. Smith noticed the Academic Advisor Tyrone was not being very cautious of how he was speaking to the students. Tyrone on the other hand may not have known he was being rude to the students by not talking kind to them. He didn’t seem to consider
