Chipotle 2015 Outbreak Case Study

Improved Essays
Chipotle is known for their open serve mexican style food, however over the past years it was outed that it had some major sanitation issues, such dealing with cross-contamination and the closing of 45 stores because of their outed issues. In the 2017 outbreak it was caused by a norovirus, a norovirus is also known as the winter vomiting bug, it causes a person who gets infected, to vomit and can lead to viral gastroenteritis. In total it caused a total of 135 patrons got infected. In the 2015 outbreak it was E. Coli that was infecting people, E. Coli just like the norovirus can also cause vomiting however it’s main symptoms are diarrhea, and the way a person can die from E. Coli is from all the fluid loss that is passed through not giving …show more content…
In the 2017 outbreak chipotle said that it was caused by the meat by the way the ill-trained employees handled the food. One of the biggest consequence of the 2015 outbreak was the lawsuit they faced as a woman demanded in court $75,000. The second biggest that is still affecting Chipotle today is their stock value, chipotle’s stock is down and is facing one of its worst years, especially since the 2015 was not the first case and the last. In response to the outbreaks Chipotle first closed the 45 stores that were infected and had a major sanitation of all the stores, thoroughly disinfecting it. They also offered free food, and put in place newer sanitation rules. In the 2017 outbreak they closed down 43 restaurant even though only 8 were known as the cause to thoroughly clean and disinfect everything. In Sam Blum’s article he stated “CEO Steve Ells leading the conference with opening remarks. “The food safety incidents of 2015 revealed that our food safety program needed to be more robust,” he said. “It became clear that we were focused too much on building cultures that didn’t drive the results we were expecting.” CEO Steve Ells stated basically that they take full responsibility that they did not get the results they were

Related Documents

  • Improved Essays

    This problem was serious due to the fact that Chipotle was not a franchise since it was owner operated. As a result of this issue, it was a difficult process for Chipotle since managing a large number of outlets also made it difficult…

    • 221 Words
    • 1 Pages
    Improved Essays
  • Decent Essays

    Chipotle Mexican Grill was founded in 1993 with the goal to combine features of fine dining with quick service. Founder Steve Ells envisions the Chipotle experience as Food With Integrity. By this he means using organic, free of GMO ingredients and naturally raised meat. The menu is also very simple with just four items: burritos, bowls, tacos, and salads. Health.com included Chipotle in it’s list of “Healthiest Fast Food Restaurants.”…

    • 105 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Both Chipotle and Chick-fil-A have similar philosophies about fresh and organic food supplies. The two fast-food restaurants are used to analyze internal processes, concepts and tools. A flowchart is depicted to show a visual representation of the original supply chain that may have led to Chipotles food contamination crisis. An additional flowchart is included to suggest an improved way to supply the Chipotle restaurant chains to prevent such an incidence. Chick-fil-A is analyzed and a flow chart is presented to evaluate how the manufacturing process can be improved to remain competitive.…

    • 1043 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    On July 11, the Texas Department of Health in Austin were notified by a couple of south-central university students of having nausea, vomiting, and diarrhea symptoms. With the concern of a possible outbreak, epidemiologists contacted the local emergency room to discover that within the last 24 hours, 23 university students has gone through the emergency room with gastroenteritis symptoms. With the normal expectancy being 3 cases within a 5 day frame, epidemiologists can agree that there was definitely an outbreak. In order to investigate and control the outbreak, there are several very important steps that they took.…

    • 501 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    Intro/Background http://www.bloomberg.com/graphics/2015-chipotle-oral-history/ Chipotle Mexican Grill was founded by Steve Ells in 1993. The concept of the restaurant was inspired by the foil wrapped mission-style burritos Steve ate while working in San Francisco, California. When he proposed the idea to his friends and family, they were not too supportive about it. His dad’s response was “So you have six years of pretty expensive schooling here, and it's going to be burritos and tacos? Are you serious?”.…

    • 1232 Words
    • 5 Pages
    Great Essays
  • Decent Essays

    Chipotle's Case

    • 212 Words
    • 1 Pages

    All of the locations mentioned in the article are also within the United States. It shows one of the jobs of the FDA, which is to insure that the food consumers are eating is safe. I think that Chipotle should be held responsible for the contaminated food. When consumers go out to a restaurant,…

    • 212 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    As a former athlete I am always looking for food on the go. I was never a big McDonalds, Burger or Wendy’s person, but two places that I have loved since my first bite are Chipotle and Chick-Fil-A. Both are places that I would eat at on a weekly basis, at minimum. This ended in October 2015. There were two separate outbreaks of the bacteria were investigated by the U.S. Food and Drug Administration, the U.S. Department of Agriculture's Food Safety and Inspection Service and public health officials in several states. In the first outbreak 55 people were infected by the foodborne illness in 11 states, of which 21 were hospitalized.…

    • 172 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    What the chain is really trying to do is cement their status as the whole foods of fast food. With increasing human populations, essentially all of those mouths are going to get fed via industrial farming. Chipotle is promoting itself to bring revenue, in order to survive in our current capitalist society. Regardless of the reality it is trying to promote, it is economic interests that impel McDonaldization. Chipotle is a nationwide fast food company owned by wealthy individuals that have independently come to recognize that they stand to profit handsomely from incorporating McDonaldized processes.…

    • 613 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Chipotle was started by Steve Ells to help him make some cash to open up a fancy high-end restaurant. Steve quickly realized, however, that Chipotle could be something great. Steve wanted to change the way people viewed fast food. He wanted to show that it was possible to have fast food that was high quality.…

    • 202 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    In Eric Schlosser’s, Fast Food Nation, Schlosser says, “Roughly thirty-five million pounds of ground beef produced at the Columbus plant -- enough meat to provide every single American with a tainted fast food hamburger -- was voluntarily recalled by Hudson Foods in August of 1997” (Schlosser 194). Even though this occurred about nineteen years ago, it is still a problem today. In the news, Chipotle has also been traced with E Coli and the meat has been recalled. It is scary thinking that even after all these years, there can still be traces of E Coli in fast food restaurants today.…

    • 605 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Chipotle Supply Chain

    • 434 Words
    • 2 Pages

    Supply chain management, by definition, is the management of relationships in the network of organizations, from end customers through original suppliers, using key cross-functional business processes to create value for customers and other stakeholder. Although Chipotle had been on the top of fast food industry, it still lack to comply a fundamental concept: using cross-functional integration. Indeed, different departments in Chipotle work well individually to try to achieve the company’s goal, but when the issue arose, they could not identify which step is wrong and where is the error came from. E. Coli outbreak is the best example to describe this lack of cross-functional integration. After the outbreak happened, the company could not figure out which step…

    • 434 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    When it comes to a business one needs to have a code of conduct which are a set of written guidelines issued by an organization to its workers and management to help them conduct their actions in accordance with its primary values and ethical standards. One has to have a sense of respect and responsibility for their code of conduct because it lists the expectations and rules that an organization wants that person to abide by. As the CEO of chipotle the key areas which I find holds a significant importance to the business are the Integrity Statement , Compliance with the codes , Anti-Discrimination, Harassment and Sexual Harassment Policy, Protection of the Company’s Confidential Information, and Employee Recourse. The Integrity…

    • 947 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    I'm passionate about music. I play guitar in an alternative rock band called "Magic Noodle House" and at Summerside United Methodist Chruch every Sunday morning. After grilling at Riverbend, I have a hunch that I will find a passion in grilling. I will work well in serving the team by preparing dishes, working the cash register, and interacting with customers but I look forward to grilling. I saw a video made by the GM of Chipotle a while ago.…

    • 147 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    In 2009, the United States experienced a national crisis when the Peanut Corporation of America (PCA) was linked to a salmonella outbreak, which resulted in deaths, illnesses, and the recall of thousands of products. The recall consequences were not only felt by PCA but also by large food companies including Kellogs, Petsmart, and General Mills. After the initial outbreak, investigations revealed a series of unethical practices including deplorable physical environments, poor working conditions, and lack of food safety.…

    • 742 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    It is amazing that even if the animals are positive for E. Coli they still use them for food. Due to the negligence of these factories, E. Coli has spread to the consumers and resulting in the death of a young child named Kevin. His…

    • 1272 Words
    • 6 Pages
    Improved Essays