Ch. 11 Learning Objectives:
Explain why groups and teams are key contributors to organizational effectiveness.
Organizational success or effectiveness is based on motivation. Group engagement (commitment), wether staff or customer based groups and teams, depend on executing strategies. Satisfaction depends on behavior that efficiently and effectively help the organization gain a competitive advantage. A high degree of belief in the organization creates loyalty.
Identify the different types of groups and teams that help managers and organizations achieve their goals.
Formal Internal work groups & teams (departmentalization): Command Group and task force, at the corporate level reporting to upper or top management. Interest groups & teams …show more content…
Conformity and deviance must be balanced for high performance from the group. Because deviance allows for new ideas in the group. Smaller groups allow for high cohesiveness. Diverse groups have higher problem solving or solution rates. People are attracted to groups because of their high level of success. Being identified with success is a key point to satisfaction. A groups unique identity enhance capital acquisitions of a brand. Several successful interactions increase group cohesiveness.
Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams.
Good old storming, norming and forming enhances group cohesiveness and engagements.
Managers can create a rewards system and recognition based on individual and group performance. Workers natural abilities or preferred work assignments can creating strata in your organization but also aid in high performance. Another method is raising group expectation, high returns or revenue based on quality performance. Bonuses work well …show more content…
By textbook, Information richness is the amount of information that a communication medium can carry and the extent to which the medium enables the sender and receiver to reach a common understanding. The medium is based on 4 modern methods. Face to face (most influential), spoken, personal & impersonal. Its surprising to me that the Electronic medium is not included.
Differentiate amongst four kinds of management information systems.
A. Transaction processing, B. Operations information systems, C. Decision support system and D. expert systems. In theory A-B is determined programmed decision making (routine) and B-C is Non programmed decision making (non routine). The funny part of all this is post-modern based platforms create equality between the production environment and customer support system. A computer unifies a traditional information system and advances it
Explain why groups and teams are key contributors to organizational effectiveness.
Organizational success or effectiveness is based on motivation. Group engagement (commitment), wether staff or customer based groups and teams, depend on executing strategies. Satisfaction depends on behavior that efficiently and effectively help the organization gain a competitive advantage. A high degree of belief in the organization creates loyalty.
Identify the different types of groups and teams that help managers and organizations achieve their goals.
Formal Internal work groups & teams (departmentalization): Command Group and task force, at the corporate level reporting to upper or top management. Interest groups & teams …show more content…
Conformity and deviance must be balanced for high performance from the group. Because deviance allows for new ideas in the group. Smaller groups allow for high cohesiveness. Diverse groups have higher problem solving or solution rates. People are attracted to groups because of their high level of success. Being identified with success is a key point to satisfaction. A groups unique identity enhance capital acquisitions of a brand. Several successful interactions increase group cohesiveness.
Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams.
Good old storming, norming and forming enhances group cohesiveness and engagements.
Managers can create a rewards system and recognition based on individual and group performance. Workers natural abilities or preferred work assignments can creating strata in your organization but also aid in high performance. Another method is raising group expectation, high returns or revenue based on quality performance. Bonuses work well …show more content…
By textbook, Information richness is the amount of information that a communication medium can carry and the extent to which the medium enables the sender and receiver to reach a common understanding. The medium is based on 4 modern methods. Face to face (most influential), spoken, personal & impersonal. Its surprising to me that the Electronic medium is not included.
Differentiate amongst four kinds of management information systems.
A. Transaction processing, B. Operations information systems, C. Decision support system and D. expert systems. In theory A-B is determined programmed decision making (routine) and B-C is Non programmed decision making (non routine). The funny part of all this is post-modern based platforms create equality between the production environment and customer support system. A computer unifies a traditional information system and advances it