Catholic Chrities Case Study

2778 Words 12 Pages
Catholic Charities is a non-profit organization that has been in service for 94 years. They offer a multitude of services such as group homes for the handicapped and mentally delayed, Family service centers that offer services such as help with rental and energy assistance as well as diapers for children as well as many others. The services continue to grow on a yearly basis with one of the most important of them being that of mental health and substance abuse treatment to the population. As such, the requirements for all clients receiving any type of mental health or substance abuse treatment is that a client/patient record be kept for them. The agency has kept paper files for all clients since the agency opened its doors in 1922. The …show more content…
The first phase of the transition is the ending, losing or letting go stage in which the people must let go of the old ways and identity that there was. The second phase, the neutral zone, is the in between period when the old is no longer there but the new is not fully running. The last phase of Bridges ' model is known as the New Beginning in which the new situation is accepted by the employees and the energy is high and become committed. During each of these phases the feelings differ for all of those involved. For example, during the first phase people often feel fear, denial, anger, frustrations, disorientation, shock, stress or a sense of loss. During the second phase, people often experience feeling of impatience, conflict, low morale and low productivity. However, this is a great time for innovation and creativity. During the last phase people often experience feelings of hope, anxiety, enthusiasm and high energy.
In the mental health field, there are constant changes that occur beginning with the services offered, the manner in which they are given and the style of the therapy that is provided. One thing that rarely changes, but has over the recent advancement due to technological advancements is the way in which documentation is kept in a patient’s file. Over the recent years the standard has gone from keeping paper documentation to electronic
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The demands that continue to assemble from outside sources is inevitable which requires everyone to learn to adapt. This is evident in the manner in which the agency continues to provide updated template forms so that more and more work can be done in the computer instead of on paper. Still, they may have made this process easier if they had looked into providing the templates from the moment the electronic documentation program was implemented and not months or years

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