Although a multicultural team has a competitive advantage in organizational life, there are sources of conflicts to overcome : miscommunication, cultural differences and mistrust.
We are going to examine the different ways to minimise conflict in a multicultural environment. The first one is to collect information concerning attitudes of people toward multicultural teams and their superiors. The second one is about organization. The third one is about communication. The fourth one is to identify the competencies needed for managers to effectively manage a multicultural team.
In the first place, one has to collect information concerning attitudes of people toward multicultural teams and their superiors. It is possible to prevent cross-cultural conflicts by learning about the different cultures. Systematic phased work on the conflict is needed. The parties describe what they find offensive in each other’s behavior. People get an understanding of the other person’s cultural perception. They can learn how the problem would be