We won’t make the customer stand in queue for long since any customer is not happy standing in queue for long, which we make as an advantage. Customer service is another big asset for your company we treat customer as god, if a customer is not happy for the quality of the product we are happy to give refund or exchange to another product, which he likes. We will make sure that every store available with in the 5 kilometers radius since every customer can come to the store easily without any problem. And all the stores are very neat and tidy right now it’s is developed itself as a data driven and analytical driven that segment. Which makes the customer is attracted to come to the store and to buy the products, the employees of the company is also trained such a way that how to treat the customer and help the customer in the store, which applies to the entire chain of 99p stores and family bargain.
3 Describe your company progress within each stage of competing on analytics?
As I told earlier it starts with 3 stores in London, at the point of start