Essay on 5eeg Summative Assessment

4228 Words Feb 7th, 2013 17 Pages
5EEG-LO 1, 3, 4 and 6 - Summative Assessment.

This assignment requires a written assessment with reference to learning outcomes 1, 3, 4 and 6. I will therefore take each question one by one. Learning outcomes 2 and 5 will be covered by formative assessment, which will provide the 50/50 split required.

Learning outcome 1

1.1/1.2/1.3 – Requires me to describe what is employee engagement and how does it differ, if at all, from related concepts like employee involvement, employee participation and employee consultation? Also how far is employee engagement something which is genuinely new and distinctive, or is it merely a repackaging of old and well-established ideas?

Chiumento (2004) defined employee engagement as a positive,
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• If you want them to show respect and empathy for other staff members and customers you in turn must show them respect and have empathy for them.

Organisational commitment is the relative strength of an individual’s identification with and involvement in a particular organisation, Armstrong (2006). It consists of three factors:

• A strong desire to remain a member of the organisation.

• A strong belief in and acceptance of the values and goals of the organisation.

• A readiness to exert considerable effort on behalf of the organisation.

Work engagement is positively related with, but can nevertheless be differentiated from, similar constructs such as job involvement and organizational commitment, in-role and extra-role behaviour; personal initiative, and workaholics. Moreover, engaged workers are characterised by low levels of burnout, as well as by low levels of neuroticism and high levels of extraversion. Also they enjoy good mental and physical health. Most recently, Christian et al (2011) meta-analyzed over 90 engagement research studies. They found that engagement is distinct from job satisfaction, organizational commitment, and job involvement.

If we are to understand how engagement might be managed in organisations, it is essential that we look at how it operates at the level of individuals and groups. A number of commentators in the academic

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