Business process outsourcing

Business Process Outsourcing in the 21st Century Business Process Outsourcing Morris Kamau N Introduction Business process outsourcing (B.P.O) is a subset of Outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider (Tas, J. & Sunder, S. 2004) it can also be simply described as the contracting of a specific business task to a third-party service provider. Body This process starts when a company on its verge of expansion to the global markets in other countries regardless of its nature as onshore (countries within the same continent) or offshore (countries not within the borders of a continent). There is a structured arrangement, usually between an organization and an outsourcing partner to perform certain services, otherwise…

Outsourcing is a topic that businesses have to discuss in order to decipher if outsourcing is advantageous for their business, or provides menial benefits. Many companies who are cost quality conscious are gearing towards the doing business with different countries. What exactly is outsourcing, and will the benefits of outsourcing outweigh the disadvantages? This article will define outsourcing, and analyze if outsourcing will be valuable for organizations. Particularly, outsourcing is defined…

MICROSOFT-ACCENTURE ONEFINANCE OUTSOURCING THE FINANCE FUNCTION Tanya Mittal State University Of New York At Buffalo What happens when a world-class company like that of Microsoft figures out that one of its major functions is not that “world-class”? The answer is simple. They try to fix it! The question is how? Microsoft Corporation is an American International Technology Company with revenue of US$ 93.50 billion headquartered in Redmond, Washington. Founded by Paul Allen and Bill Gates in…

Global Outsourcing A listing of the major decisions that firms have to make, and how firms decide whether or not they should engage in global outsourcing, has been provided in this critical essay. The comparison of major host countries where the companies of the United States (US) have been outsourcing their Information Technology (IT) products and services, and the risks associated with a few of these countries, are also highlighted. Finally, a summary has been provided on what firms should do…

GENPACT INC. – BUSINESS PROCESS OUTSOURCING TO INDIA Offshoring and outsourcing are often used interchangeably. Are offshoring and outsourcing the same? If not, how do they differ?

Offshoring is different from outsourcing, as offshoring is defined as moving business operations to different part of the world. Offshoring helps companies to reduce the production cost and increase the profit. Offshoring operations are still monitored and controlled by the parent company. Offshoring is mainly used…

consumer expectations and regulatory pressures. More organization choose to outsource their work to suppliers in other country because of these challenges combine with many other reasons. Some of the reasons have to do with the belief that there will be the great benefits of cutting costs and saving money in order to gain more of a profit at the end. With the possible benefits of outsourcing, there are also risks these companies have to take into account. Benefits can outweigh the risks if…

During the last eighty years, the adoption of advanced Information Technologies (IT) by the United States (US) Department of Defense (DoD) has endorsed the US military to be the most powerful force all over the world (Marquis, 2011). To adopt IT technologies, two approaches are offered: IT outsourcing or IT insourcing. Formerly, the US DoD used to be an internally IT managed department that aimed at bringing more work in-house to be performed by federal employees( Insourcing: Critical Risks,…

The debate for many years has been whether or not trade agreements help American workers or cause the loss of jobs to foreign workers and lower wages. Corporations are in business to generate a profit, but at what cost to Americans and the economy? What is the ethical choice when it comes to offshoring and outsourcing jobs and how honest should a corporation be about the use of this practice? Some of the businesses that have moved jobs to foreign countries are heralded as being innovative and…

Xerox Corporation founded in 1906 is a leader in business process and information technology outsourcing, and in document management services. The company headquarters are located in Norwalk, Connecticut and operates in 180 countries across the world. As of December 31, 2015 the company had approximately 143,600 employees (Xerox Corporation, 2016). The company started out as an invention of xerography by Chester Carlson, a patent attorney, in 1938 as a result of the tiresome work he had to go…

the amount of competition. As a result, many small businesses engage in offshore outsourcing - the practice of delegating certain tasks to independent contractors. These contractors are often in developing parts of the world, and they attract corporations because they’re able to work at an appreciably lower price than workers in the United States. Whether the purpose is to take advantage of the low cost of labor in developing countries, tap into new market areas and resources, or to simply…