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16 Cards in this Set
- Front
- Back
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What is the difference between unity of command and unity of direction?
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Unity of command requires that each employee report to only one boss
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What is the relationship between the chain of command and the span of management?
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a tall organization has many levels with narrow spans of management
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What do the terms differentiation and intergration mean
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With division of labor, employees have specialized jobs
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What is the difference between responsibility and authority?
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Responsibility and authority must be balanced to get the job done
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Can accountability be delegated?
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As a manager, you delegate responsibility and a authority to perform task , but you should realize that you can never delegate accountability
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How does the scope of authority change throughout an organization , and what is the flow of responsibility, authority, and accountability?
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The scope of authority is a hierarchy that narrows as it flows down the organization
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What is the difference between General Staff specialist staff?
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Staff authority is the responsibility to advise and assist other personnel
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What does an organization Chart Show? What doesn't it show?
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An organisation chart shows the level of management hierarchy, chain of command, division and type of work, and departmentalization
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What is the difference between product and customer departmentalization
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The functional approach is the form most widely used by small organizations
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What is the difference between a network structure and a virtual organisation
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Matrix departmentalization combines functional and product departmentalization
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What is job design, and why is it necessary?
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Job simplification, job expansion, in work teams are types of job design
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What is the difference between in integrated work team any self managed work team?
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Usually self managed teams operate without a designated manager
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Why is the strength of employees need for growth important to the job characteristic model?
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The job characteristic model focuses on core job dimensions, psychological states of employees, and the strength of employees needed for growth
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Why is it important to update priorities on a to do list?
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Did 3 priority determination questions are answered yes or no
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As a simple guide what one question can a manager ask to determine what and what not to delegate
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Personal matters should not be delegated
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Why is each of the four steps in the delegation process necessary?
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The level of autonomy for developing a plan to accomplish a task should be based on the employees capability level
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