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21 Cards in this Set
- Front
- Back
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is an umbrella term used for any form of written communication that happens in business relationships. |
Business correspondence |
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It could be with business partners or internal communication within the organization. |
Business correspondence |
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6 Importance of Business Correspondence |
Maintaining Proper Relationship Acts As Evidence Creating Goodwill Costs Very Less Removes Ambiguity in Communication Helps Businesses Expand and Grow |
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It strengthens the business by making communication, within and outside the organization, clear and concise. |
Maintaining Proper Relationship |
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The importance of business correspondence is further solidified as it lets businesses keep records of facts that can serve as evidence at a later point in time. |
Acts as evidence |
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A company’s growth increases due to business correspondence. |
Creating Goodwill |
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This method of correspondence in business communication is very convenient for businesses |
Costs Very Less |
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It is a formal correspondence between the involved parties which helps in unambiguous communication. |
Removes Ambiguity in Communication |
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A business can have a seamless flow of information regarding any product or resources through business correspondence. This helps in the proper utilization of manpower and time management, which in turn leads to expansion and growth in business. |
Helps Business Expand and Grow |
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6 Types of Business Correspondence |
Internal Correspondence External Correspondence Sales Correspondence Routine Correspondence Personalized Correspondence Circulars |
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The flow of information between employees, departments, branches, and units of the same company is termed ______________. |
Internal Correspondence |
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Give examples of Internal Correspondence |
Promotion Letters Formal Request for approval Memorandum |
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can be a quick instruction between a manager and subordinate, which are mostly in the form of emails. |
Informal Internal Correspondence |
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The communication between 2 different organizations or between an organization and a client comes under ___________? |
External Correspondence |
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This type of correspondence in business communication is usually made to suppliers, existing and prospective clients, government offices, etc. |
External Correspondence |
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Any communication related to sales is called |
Sales Correspondence |
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It includes marketing letters, invoices, discount letters, statements of accounts, |
Sales Correspondence |
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Such correspondence happens routinely like orders, inquiries, invitations, replies, etc. |
Routine Correspondence |
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This involves personal and emotional factors |
Personalized Correspondence |
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Give example of Personalized Correspondence |
Congratulation letters Letters of Gratitude Appreciation notes Letters of a request for a recommendation |
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This type of correspondence is used when a business has to convey a common matter to a large audience. A few examples are notices of tenders, change in contact information, etc. |
Circulars |
