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112 Cards in this Set
- Front
- Back
________________ in English is about writing. speaking, and presenting to different audiences and for various purposes.
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Purposive Communication |
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is the method of Human Communication |
Language |
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can be either acquired or learned |
Language |
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Communication comes from the latin word “________” which means “__________” or make _________ |
communicare , to share , common |
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the relational process of creating and interpreting messages that elicit a response |
Communication |
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the exchange of information, ideas, etc. by one individual to another |
Communication |
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the process of understanding and sharing meaning |
Communication |
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Nature of Communication 1. it is between _____ or more people 2. it is much more than ______ 3. it is a ______
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two words process |
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one who crafts a message, idea or information |
Sender |
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process of converting idea or thoughts of the information into symbols |
Encoding |
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the information, idea, thought, etc. that the speaker wants to convey |
message |
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(t/f) - Message can be written, verbal or non-verbal |
True |
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means of transmission or distribution of the message, aka the medium |
Channel |
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a hindrance that prevents effective communication |
Intereference |
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this involves noise, barrier, and block |
Interference |
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physical and psychological space where the communication happens |
Environment |
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this involves location, time, temperature, event |
Environment |
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receiver’s mental processing of interpreted message into meaning |
Decoding |
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for whom the message was created and one who receives it |
Receiver |
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the receiver’s response or reaction to the sender’s message |
Feedback |
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this involves facial expressions, body gesture, words or even silence |
Feedback |
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common and shared understanding of the situation |
context |
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this involves the environment, topic, culture, and relationship |
Context |
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thoughts that hamper the message to be interpreted correctly by the receiver |
Psychological Barrier |
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flaw in the machinery, instruments, or channel used to convey the message |
Mechanical Barrier |
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misunderstanding of cultural differences between sender and receiver |
Cultural Barrier |
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environmental factors that limit sending and receiving of messages |
Physical Barrier |
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differences in word usage and meaning of word cause confusion |
Linguistic Barrier |
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Communication Classification (3) |
Mode, Context, Purpose & Style |
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most common form where words are formed |
Verbal |
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expressed through body signals |
Non-verbal |
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uses images, signs, and symbols to convey meaning |
Visuals |
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through printed or composed texts |
Written |
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within an individual |
Intrapersonal |
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among people |
Interpersonal |
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between 2 ppl |
dyadic |
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3 - 15 people |
small group |
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with the use if technological tools |
Extended |
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business environments |
Organizational |
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among people of diverse culture |
Intercultural |
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to large audiences through different modes |
Mass |
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subordinate to superior |
Upward |
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easy to understand |
clear |
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casual and takes place in ordinary conversation to socialize |
Informal |
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Verbal, Non-Verbal, Visuals & Written |
Mode |
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because all actions communicate |
Inevitable |
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because interpreted meanings are from symbols |
Complex |
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Principles of Interpersonal Communication Communication is: (4) |
Inevitable, Contextual, Irreversible, Complex |
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because interpreted meanings are from symbols |
Complex |
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Structure of Communication (3) |
Downward, Upward, Horizontal |
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superior to subordinate |
Downward |
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subordinate to superior |
Upward |
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among members |
Horizontal |
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1. Know your _______ communicating 2. Know your _________ 3. Know your _______ 4. Adjust your speech or writing to the _______ of the situation 5. Work on the _______ given to you |
1. purpose 2. audience 3. topic 4. context 5. feedback |
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7C’s of the Principle of Effective Communication: |
clear concise concrete correct coherent complete courteous |
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easy to understand |
clear |
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brief and to the point |
concise |
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specific, vivid, and tangible |
concrete |
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carefully thought of to selected channel and audience to inform, persuade, intertain. |
Formal |
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free from errors |
Correct |
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logical flow and organization |
Coherent |
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provide all necessary information |
complete |
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polite and considerate |
Courteous |
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casual and takes place in ordinary conversation to socialize |
Informal |
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Verbal, Non-Verbal, Visuals & Written |
Mode |
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Intrapersonal Interpersonal Intercultural Organizational Extended Mass |
Context |
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Formal & Informal |
Purpose & Style |
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Principles of Interpersonal Communication Communication is: (4) |
Inevitable, Contextual, Irreversible, Complex |
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because all actions communicate |
Inevitable |
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because there are diverse meanings |
Contextual |
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because what was said cannot be taken back |
Irreversible |
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General Principles of Effective Communication 1. Know your _______ in communicating 2. Know your _________ 3. Know your _______ 4. Adjust your speech or writing to the _______ of the situation 5. Work on the _______ given to you |
1. purpose 2. audience 3. topic 4. context 5. feedback |
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refers to the idea of thinking globally while acting locally |
Glocal |
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word of choice is deliberate |
Written Language |
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maintained in a form of dialogue |
Spoken Language |
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language that never changes |
Frozen |
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less formal standard english |
Consultative |
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language among lovers or family |
Intimate |
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Cultural norms and values |
Cultural Relativism |
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Strategies to become a Global Communicator Mindful P_______ Mindful S_______ Mindful L_______ Mindful R_______ Unconditional F________ |
Presence Speech Listening Responsiveness Friendliness |
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Ways to connect across geographic, political, economic, social, and cultural aspect |
Global |
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the communication and assimilation among individuals, ethnicities, races, Institutions, governments of various nations supported by technology and compelled by international trade |
Globalization |
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refers to the idea of thinking globally while acting locally |
Glocal |
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refers to a society that contains several cultural or ethnic groups. |
Multicultural |
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communication with people from different cultures |
Intercultural Communication |
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language is carefully organized and is explanatory |
Written Language |
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word of choice is deliberate |
Written Language |
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follows a particular structure |
Written Language |
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momentary |
Spoken Language |
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spontaneous |
Spoken Language |
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maintained in a form of dialogue |
Spoken Language |
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less particular with structure |
Spoken Language |
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different parts of the world form one community linked together by electronic communications, especially the internet |
Global Village |
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Language Registers (5) |
Frozen, Formal, Consultative, Casual, Intimate |
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language that never changes |
Frozen |
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(Our Father who are in heaven…) |
Frozen |
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standard english |
Formal |
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(Please accept our sincerest gratitude) |
Formal |
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less formal standard english |
Consultative |
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(Appreciate it, looking forward to see you) |
Consultative |
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language among friends |
Casual |
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(What’s up Dawg, chilln again?) |
Casual |
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language among lovers or family |
Intimate |
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misunderstanding of meaning, caused by cultural differences between sender and receiver |
Cultural Barrier |
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(Nay, tsararat ba ako?) |
Intimate |
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Cultural norms and values |
Cultural Relativism |
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Lack of Knowledge of others’ culture involves (4) |
behaviors and beliefs signs and symbols
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stereotypes and prejudices |
Discrimination and Harassment |
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contextual words |
Language Difference |
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Strategies to become a Global Communicator Mindful P_______ Mindful S_______ Mindful L_______ Mindful R_______ Unconditional F________ |
Presence Speech Listening Responsiveness Friendliness |
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Communication with the members of one's local area |
Local |
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Ways to connect across geographic, political, economic, social, and cultural aspect |
Global |