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81 Cards in this Set
- Front
- Back
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Communication |
Process of sharing meaning in any context |
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Verbal |
Transfer information through speaking and sign language |
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Non verbal |
Body language and gesture |
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Oral |
Process of conveying |
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Written communication |
Transmitted in written and printed form |
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Aristotle model |
Speaker,speech,occassion, audience,effect |
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Aristotle |
Defined communication as faculty of observing |
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Aristotle model of communication 2 |
Speaker,idea , audience |
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Aristotelian model |
Speaker centered |
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Shannon's model |
Sender,encoder,channel,noise,decoder and receiver |
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ELEMENTS OF COMMUNICATION
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SENDER ENCODER CHANNEL NOISE DECODER RECEIVER |
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SENDER |
The one who begins the communication |
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MESSAGE |
Information being sent to receiver |
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ENCODING |
Process of puting ideas |
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CHANNEL |
Instrument being used to transfer the message |
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RECEIVER |
Providing response to the message |
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DECODING |
Process of interpreting the message |
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FEEDBACK |
Response of the receiver to the sender |
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NOISE |
BARRIERS External,internal,semantic |
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CONTEXT |
Settings where communication occurs |
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LEVEL OF COMMUNICATION INTRA - PERSONAL |
It occurs between oneself Cognitive |
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INTER - PERSONAL |
Two or more |
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FUNCTIONS OF COMMUNICATION |
We communicate to influence others We communicate to meet ends We communicate to develop relationships We communicatw to exchange information |
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PRINCIPLES OF EFFECTIVE COMMUNICATION PRINCIPLE OF CLARITY |
Pertains to both message Why the message has to be sent |
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PRINCIPLE OF CONCISENESS |
Brief as maybe required |
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PRINCIPLE OF COMPLETENESS |
Complete and accurate |
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PRINCIPLE OF ORGANIZATION |
Ensure the systematic flow of ideas |
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PRINCIPLE OF EMPATHY |
Sender should be sensitive |
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PRINCIPLE OF ADEQUACY |
Adequate and complete |
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Globalization |
Ethnicities,race |
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Multiculturalist |
Respectful of different cultures |
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ETHICS IN COMMUNICATION |
Genuine, open, cooperative |
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Communication approach to intercultural communication -PERSONALITY STRENGTH |
Main Self concept |
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COMMUNICATION SKILLS |
Comprtemet in verbal and non verbal |
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PSYCHOLOGICAL ADJUSTMENT |
Aclimate to new environments |
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CULTURAL AWARENESS |
Competent in intercultural communication |
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BARRIERS TO COMMUNICATION ANXIETY |
Anxious |
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ASSUMING SIMILARITY |
Unique and different |
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ETHNOCENTRISM |
Negatively judge other culture |
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STEREOTYPING |
GROUP MEMBERSHIP |
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PREJUDICE |
Hatred on group |
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MOTIVATION |
Desire to communicate |
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TOLERANCE FOR AMBIGUITY |
Different backgrounds |
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OPEN MINDEDNESS |
What is right |
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KNOWLEDGE AND SKILL |
CHARLEY BERGER PASSIVE OBSERVATION, ACTIVE STTATEGIES, SELF DISCLOSURE |
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INTERCULTURAL COMMUNICATION |
DIVERSE CULTURES |
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FORMS OF INTERCULTURAL COMMUNICATION INTERRACIAL COMMUNICATION |
Different races |
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INTERETHNIC COMMUNICATION |
DIFFERENT ORIGINS |
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INTERNATION COMMUNICATIONS |
DIFFERENT NATIONS |
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VARIETY OF LANGUAGE LECTS |
Variants of language |
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PIDGIN |
New language , do not share a common language |
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CREOLE |
FIRST LANGUAGE OF THE CHILDREN |
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REGIONAL DIALECT |
Not distinct from a national language |
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Minority dialect |
Minority |
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INDIGENIZED VARIETIES |
Former colonies |
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LANGUAGE REGISTER |
Uses language differently in different social |
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LANGUAGE REGISTERS FORMAL |
Professional |
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CASUAL |
Friends, close acquiantances |
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INTIMATE |
Special occasions |
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FROZEN |
Historic language |
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CONSULTATIVE |
Offering advice |
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VARIETIES OF SPOKEN LANGUAGE INTERACTIONAL |
Social function |
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REFERENTIAL |
Abstract concepts |
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EXPRESSIVE |
Showing feelings |
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TRANSACTIONAL |
Making a deal |
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PHATIC |
Plain talk |
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POLITICAL CORRECTNESS |
Promotes equality |
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CULTURALLY INAPPROPRIATE IMAGE |
Adoption of iconography |
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CULTURAL SENSITIVITY |
Attidue and behaving |
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MESSAGE |
gives information |
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VERBAL AND NON VERBAL CONTENT |
Verbal (spoken) Non verbal (image) |
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MEESAGE IN CLASSICAL RHETORIC |
CICERO AND QUINTILIAN ACCEPTED ARISTOTELIAN NOTION |
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MESSAGE IN THE MEDIA |
Well defined message |
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PURPOSE OF MESSAGE |
Determining the purpose of the message |
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INFORMATIVE MESSAGE |
Convey information |
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Persuasive message |
Convince another person |
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GOODWILL MESSAGE |
Sense of kindness |
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READER AND THE AUDIENCE |
Reader visual, Audience oral |
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BOTTOM UP |
TEXT TO MIND |
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TOP DOWN |
MIND TO TEXT |
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INTERACTIVE |
COMBINATION OF BOTTOM UP AND TOP DOWN |
