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8 Cards in this Set

  • Front
  • Back

“What are you looking for in a new position?

I really enjoy being a collaborator with different enterprises to help them reach a goal. I noticed in the job description that interfacing with different businesses to learn their needs and solve their problems is a main responsibility of this job. I also value being in a collaborative start-up environment.

“Why did you leave your last job?

I really enjoyed my time with WebBank. Unfortunately their revenue model is entirely dependent on consumer loan originations. Their revenue took a 75% drop overnight when covid hit. The restructuring affected my position at the bank

“How has your job search gone so far?

It’s gone well so far. I’m still relatively early in the process but I’ve had a few good phone conversations with companies that have indicated they’d like to move into the next steps with me. I don’t have any expected offers yet but that could change next week. I can keep you updated.

“What other types of jobs have you been applying for?

I've been applying for other customer success and account manager jobs. Mostly in the tech startup space. I really enjoy consulting with other companies on how to achieve success. This is what I have done at both WebBank and Cricket. I'm excited to bring the skills that I've learned into this industry.

“What other companies are you interviewing with?

“I’m speaking with a couple of technology startups like yours that are looking to grow their enterprise customer success teams. I’d like to keep the company names confidential. I would do the same for your organization if another company asked me who I was speaking with.

“Why are you looking for a new job?

My last company laid me off when they went through a large downsizing Due to Covid-19. I’m actively looking for jobs and I’m hoping to find a company that can use my client management experience in a high-tech environment. I’ve read a lot about the state-of-the are collaborative charting tools that you use. I'm excited to learn these solutions, and champion them for your clients.

“What is one thing you're looking to either have or not have in your next position?

“I enjoy collaboration. It’s very important for me to be able to share ideas and cooperate with a team in my next role. I’m comfortable and able to work independently, but I find work more fulfilling when I’m given a chance to collaborate with other colleagues and even other departments in an organization. So I’d love to find an environment that encourages teamwork and communication.

“Talk about a time you had to work closely with someone whose personality was very different from yours

While working as a Strategic Partner Program Analyst, I was responsible for organizing monthly reporting and contractual obligations for our partners. One of our ops manager was a little accusatory and negative about deadlines. I kept detailed reminders on my calendar to get documents to her, a week before they were actually due. This shaped her perception of me as being reliable and on her side. Over time, I became her favorite analyst.