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49 Cards in this Set
- Front
- Back
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Encoding |
Creating messages. conf. A the meaning and goals by selecting words and behaviors that we believe represents our ideas and feelings |
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Decoding |
When we interpret both words and nonverbal behavior is in order to make sense of messages we receive from others |
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Canned plan |
A learn communication strategy for specific type of situation |
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Script |
Sequences of communication behaviors or specific messages that are designed to carry out a plan |
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Interpersonal communication |
The process through which people produce, interpret and coordinate messages to create shared meanings, but she of social goals, manage their personal identity's, and carry out their relationships |
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Feedback |
Actual information about how your message is received |
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Psychological Context |
The moods and feelings each person brings to an interpersonal encounter |
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Semantic noise |
Words and a message that's a story for interfere with the interpretation of the meaning of a message |
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Shared meaning |
When receivers interpretation of the message is similar to what the speaker thought, felt, and intended |
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Personal identity |
The traits and characteristics that taken as a whole distinguish you from other people |
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Relationship |
The set of expectations that 2 people have for their behavior with respect to each other, based on the patterns of interaction between them |
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What is interpersonal communication |
Transactional
Irreversible
Situated
Continuous Reveals relationship qualities
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Symmetrical message |
One that matches the dominance or submission implied and a partner's previous message |
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Complimentary message |
One that is the opposit of the dominance or submission implied in the partners previous message |
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Ethics |
A set of moral principles held by in societee, a group, or in individual that provides guidelines for acceptable behavior |
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Dark side of interpersonal communication |
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Ethical communicators are |
Honest and truthful Act with integrity Behave fairly Demonstrate respect Responsible Empathetic |
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Communication competence |
Another person's perception that your messages are both affective and appropriate in a given relationship |
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Behavioral flexibility |
The capacity to react in a radio quays to the same or similar situations |
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Temporal structure |
The time it takes to send and receive messages or the time that elapses during a communication interaction |
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Synchronous |
Communication that occurs when participants are co-present and exchange messages in real time |
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Asynchronous |
Communication that occurs when participants or not co-present and where there are delays between sending, receiving, interpreting, and responding to messages |
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Social cues |
Verbal and nonverbal features of a message that offer more information about the contacts, meaning, in the identity's of the involved parties |
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Media richness theory |
Set in media are better suited than others for some types of messages due to differences in how accurate lead their reproduce intended meanings |
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Autonomic social cognition |
Arriving at conclusions about ithers, ourselves, or a situation without much consciousness, intention, or awareness of their future impact |
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Social cognitive processors |
Attention Memory Judgement |
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Co-culture |
Cultures that exist side by side with the dominant culture and comprise smaller numbers of people who hold common values, attitudes, beliefs, and orientations that differ from those of the dominant culture |
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Connotation |
The feelings of evaluations we personally associate with a word |
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Conversation maxims |
Specific rules that cooperate partners count on others to follow |
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Cooperative principles |
The pragmatic principle that states that conversational partners are able to understand what the other means to do with their verbal messages because they assume that their partners are collaborating by sharing verbal messages in line with the shared purpose of the conversation |
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Denotation |
The direct, explicit meaning of a word found in a written dictionary of the language community |
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Fundamental attribution error |
The tendency to believe that others negative behaviors result from their choices whereas our on negative behavior stems from conditions over which we have no control |
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Self concept |
A large schema in memory that is the collection of all of the ideas that you have about yourself, including your abilities, personality traits, and roles |
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Self schema |
The qualities of yourself that you see as most central and defining or understanding who you really are |
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Self esteem |
Our positive or negative judgment of the characteristics we think we have |
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Self fulfilling prophecy |
Predictions that become true because we act and ways consistent with the prediction |
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High context culture |
The real meaning of a message is indirect and can only be accurately decoded by referring to unwritten rules and subtle nonverbal behavior |
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Low context culture |
Message meanings are usually encoded in the verbal part of the message |
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High uncertainty Avoidance culture |
A culture characterized as having a low tolerance for and a high need to control unpredictable people, relationships, or events. |
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Low uncertainty avoidance culture |
A culture that tolerates uncertainty and is less driven to control unpredictable people, relationships, or events. United States, Sweden, Denmark |
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High power distance culture |
A culture in which both high and low power holders accept the unequal distribution of power |
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Low power Distance culture |
A culture in which members prefer power to be more equally distributed |
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Feminine culture |
A culture in which people regard less of sex can assume a variety of roles depending on the circumstances and their own choices |
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Ethnocentrism |
Being focused on One's own culture and viewing it as more important than the culture of others |
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Lexicon |
The collection of words in expressions in a language |
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Speech community |
The members of a larger language community who speak a common dialect with a particular style and observe common languistic norms or script |
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Characteristics of language |
Arbitrary Ambiguous Abstract Self reflective Language changes Language reveals |
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Semantic meaning |
Meaning of a verbal message derived from the language itself |
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Slang |
The informal vocabulary developed and used by particular co-culture groups and a society |
