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55 Cards in this Set

  • Front
  • Back
A multi-dimensional response to any event that enhances or inhibits your goals is known
emotion
How are emotions and moods different
Emotions have an identifiable cause whereas moods do not.
This emotion involves feelings of joy and surprise, along with experiences of excitement and attraction for another person:
passion
Which of the following emotions is derived from the product of your overall evaluation of another person?
Liking
Hancock’s study of emotional contagion online found all of the following EXCEPT?
Sad participants produced more words than non-sad participants.
During a counseling session with his wife, Edith, Harris frequently rolled his eyes, made rude and condescending remarks, and openly mocked Edith in front of their counselor. Harris’s emotional state could best be described as:
contemptuous
Regarding the relationship between jealousy and envy, which of the following is true?
Envy involves wanting something that another person has.
Soldiers decline treatment for post-traumatic stress disorder primarily because:
they feel fear that their comrades will stigmatize them
This display rule involves acting as though you’re indifferent or emotionless when you are actually experiencing an emotion:
inhibition
Which of the following statements about communication technology is true?
Online support communities are a viable option for helping people deal with a difficult situation.
When one member of a group spreads his or her emotional state to the others, has taken place
emotional contagion
According to your text, women are more likely than men to experience:
emotional jealousy
In the expression of emotion, androgynous people:
are more emotionally expressive than highly masculine people
People who score highly on this personality trait are more likely than others to experience anger, guilt, anxiety, and depression:
neuroticism
is a condition in which people lack the ability to understand, describe, and process emotions.
Alexithymia
This process involves changing the way you think about the situation that gave rise to a negative emotion
emotional reappraisal
Using you-statements to describe your emotions is problematic because:
it fails to acknowledge the part you play in determining your feelings
influence both the emotions we feel and the ways in which we react to emotions.
Social practices and messages
This theory says that each of us is born with a fundamental drive to seek, form, maintain, and protect strong social relationships:
Need to belong theory
Friendships and other social relationships often involve this type of rewards:
a. emotional
b. material
c. health
_______________ is the force that draws people together.
interpersonal attraction
This theory predicts that the more we learn about someone, the more we like that person:
uncertainty reduction theory
When we experience any form of attraction for someone else, we are likely to engage in ___________________, behaviors that signal our interest in another person.
approach behaviors
Which of the following represents a peer relationship for you?
your sister because you are siblings in the same family
When you establish a friendship with a supervisor at work, it is a good idea to establish _______________ to prevent potential problems.
ground rules
Which of the following is one of the friendship rules identified in a study by communication researchers Argyle and Henderson?
Don’t be jealous of your friend’s other friends.
In the ______________ stage of friendship, people begin to think of themselves as friends and their communication becomes more personal.
nascent friendship
In the _____________ stage of friendship, people begin to drift apart and might lose contact with one another.
waning friendship
Which of the following reasons is most commonly cited for ending a friendship due to changes in life circumstances?
moving away
Research shows that this is positively related to your job satisfaction:
being friends with your co-workers and boss
Let’s say you’re friends with your co-worker, Eric, who’s up for a promotion. Which of the following reflects the task dimension of your relationship?
Based on his performance, you don’t feel Eric deserves the promotion.
Which type of sexual harassment includes requesting romantic or sexual favors in return for preferential treatment at work?
quid pro quo
Which of the following statements about relationships with clients at work is correct?
Close friendships with clients can put workers in an uncomfortable or unethical position.
When forming friendships, people find several forms of similarity to be attractive. According to research, which of the following is true?
Attitude similarity is the strongest predictor of initial attraction.
All of the following are characteristics of an intimate relationship except:
minimization of interdependence
___________ is the desire to stay in a relationship no matter what happens
commitment
This occurs when one partner expresses a substantially higher level of interest in the relationship than the other
obsessive relational intrusion
This reflects the resources we put into a relationship:
investment
Jordan wants to feel emotionally close to his girlfriend but he also wants to make his own decisions. Which dialectical tension is he experiencing?
autonomy-connectedness
The practice of polygamy is, by definition, an exception to which social expectation about marriage?
It is exclusive.
Which of the following statements about same-sex partners is true?
a. Some of them enter into formal relationships known as domestic partnerships.
b. Communication in sex-same partnerships resembles that in opposite-sex partnerships.
c. Satisfaction levels in same-sex partnerships are equal to those in opposite-sex partnerships.
Most new relationships end at which stage of Knapp’s stage model?
experimenting
At this stage of relationship formation, a deep commitment has formed and there is a strong sense that the relationship has its own identity:
integrating
In this marriage type, spouses adopt conventional gender roles and tend to avoid conflict:
separate
According to Gottman’s couple typology, this type of couple handles disagreements in a way that is open, but discussions tend to be competitive rather than cooperative.
volatile
Preliminary research has shown that, compared to heterosexual couples, homosexual couples tend to:
take conflict less personally
Gottman has discovered that satisfied couples maintain this ratio of positive to negative communication:
5:1
During which of Knapp’s stages of relationship termination do couples decrease both the quality and frequency of their interactions?
circumscribing
From a legal perspective, this is the most heavily regulated relationship in the United States:
marital relationships
Your _____________ is the family that includes your parents and your siblings.
family of origin
People use many strategies for dealing with dialectical tensions. Going back and forth between the two sides of a tension is a characteristic of which strategy?
alternation
During conflict episodes, someone playing this family role tends to agree with whatever is said in order to keep others from getting angry:
placater
You send this type of confirming message when you signal that you agree with what another person is saying:
endorsement
________________ are behaviors that indicate to other people how much we value them.
confirming messages
This strategy for giving non-evaluative feedback involves asking questions that will give you more information about what the person is expecting:
Probing