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41 Cards in this Set
- Front
- Back
TRUE/FALSE:
Organizational planning involves identifying, assigning, and documenting project roles, responsibilities, and reporting relationships. |
True. |
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TRUE/FALSE:
Team building involves building individual and group skills to enhance project performance. |
True. |
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TRUE/FALSE:
Maslow's hierarchy of needs states that people's behaviors are not guided or motivated by a sequence of needs. |
False. |
|
TRUE/FALSE:
Frederick Herzberg is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings. |
True. |
|
TRUE/FALSE:
A responsibility assignment matrix (RAM) is used to identify project roles and responsibilities. |
True. |
|
What does RAM stand for? |
Responsibility assignment matrix. |
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TRUE/FALSE:
An organizational breakdown structure (OBS) is developed without regard to the organizational chart of the performing organization. |
False. |
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TRUE/FALSE:
A staffing management plan describes when and how people will be added to and taken off the project team. |
True. |
|
What does OBS stand for? |
Organizational Breakdown Structure. |
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TRUE/FALSE:
Resource loading refers to the amount of individual resources an existing schedule requires during specific time periods. |
True. |
|
TRUE/FALSE:
Resource leveling is a technique for resolving conflicts by deleting conflicting tasks to create a smoother distribution of resource usage. |
False. |
|
TRUE/FALSE:
Project human resource management involves much more than using software to facilitate organizational planning and assign resources. |
True. |
|
Project human resource management is divided into (3). |
|
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Tools and techniques to aid in staff acquisition include (3). |
|
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What are the 3 outputs of organizational planning? |
|
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What method is used to communicate staffing requirements to the organization? |
Staffing plan. |
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According to McGregor's concept of theory X and theory Y --- theory x managers view their subordinates as _________. |
Lazy, irresponsible, and resistant to change. |
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According to McGregor's concept of theory X and theory Y --- theory Y managers view their subordinates as ____________. |
Creative, imaginative, and agreeable to change. |
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According to McGregor's concept of theory X and theory Y --- which theory managers tend to delegate authority? |
Theory Y. |
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Responsibility ___________________ matrix is a matrix that maps the work of the project as described in the WBS to the people responsible for performing the work as described in the OBS. |
Assignment. |
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Myers-Briggs Type Indicator is a popular tool for determining ______________ preferences. |
Personality. |
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Resource leveling is a technique for resolving resource conflicts by ___________ tasks. |
Delaying. |
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Theory ________ is sometimes referred to as human relations theory. |
Y. |
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Theory ______ is sometimes referred to as classical systems theory. |
X. |
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Theory ________ is based on the Japanese approach to motivating workers. |
Z. |
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________ power uses punishment, threats, or other negative approaches to get people to do things they do not want to do. |
Coercive. |
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______ power is getting people to do things based on an individual's personal charisma. |
Referent. |
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Give an example of a hygiene factor, according to Herzberg. |
Answers could include a more attractive work environment, training, or fringe benefits such as a good parking space or casual dress, and so on. Herzberg also says that money is a hygiene factor. |
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What type of chart is used to show resource loading? |
A histogram |
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What do the letters RAM stand for as they relate to project human resource management? |
Responsibility Assignment Matrix |
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What ways to have influence are correlated with successful projects? |
Expertise and work challenge |
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One per _____ American workers are involved in IT jobs (as of 2006). |
1 in 14 American workers. |
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Women represent what percentage of the American workforce (as of 2006)? |
47%. |
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Women make up what percent of IT jobs? (as of 2006) |
29%. |
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What is project human resource management? |
Includes the processes required to make the most effective use of the people involved with a project. |
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What are the 3 important areas related to project management? |
|
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What did Abraham Maslow argue? |
Argued that humans possess unique qualities that enable them to make independent choices, thus giving them control of their destiny. |
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What are the 5 things in Maslow's Hierarchy of needs? |
5. Self-actualization 4. Esteem 3. Social 2. Safety 1. Physiological |
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According to Frederick Herzberg, what are motivational factors? |
Achievement, recognition, the work itself, responsibility, advancement, and growth - which produce job satisfaction. |
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According to Frederick Herzberg, what are hygiene factors? |
Cause dissatisfaction if not present, but do not motivate workers to do more.
Examples include larger salaries, more supervision, and a more attractive work environment. |
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Who popularizes the human relations approach to management in the 1960s? |
Douglas McGregor. |