Chapter 2 - The Project Management Context And Processes

Front 1

TRUE/FALSE:

The term systems approach describes a holistic and analytical approach to solving complex problems.

Back 1

TRUE.

Front 2

TRUE/FALSE:

Systems are sets of projects with no interacting components.

Back 2

FALSE.

Front 3

TRUE/FALSE:

Project life cycle is a collection of project phases.

Back 3

TRUE.

Front 4

TRUE/FALSE:

WBS defines the total scope of the project.

Back 4

TRUE.

Front 5

TRUE/FALSE:

Project acquisition refers to purchases required to complete the project.

Back 5

FALSE.

Front 6

TRUE/FALSE:

Project feasibility focuses on the two phases implementation and close-out.

Back 6

FALSE.

Front 7

TRUE/FALSE:

Deliverable is a product produced as part of a project.

Back 7

TRUE.

Front 8

TRUE/FALSE:

The waterfall model of the SDLC is best used for operational software.

Back 8

FALSE.

Front 9

TRUE/FALSE:

The RAD model of the SDLC is used to produce systems quickly without sacrificing quality.

Back 9

TRUE.

Front 10

TRUE/FALSE:

Politics in organizations takes the form of competition among groups or individuals for power and leadership.

Back 10

TRUE.

Front 11

Systems Maintenance addresses 2 things.

Back 11

(1) The business

(2) Technological and organizational issues associated with making a change to a system

Front 12

A project life cycle is a _____________________________________.

Back 12

Collection of project phases

Front 13

What is the WBS typically used for?

Back 13

As the basis for organizing and defining the total scope of the project.

Front 14

What does SDLC stand for?

Back 14

Systems Development Life Cycle

Front 15

Rapid application development (RAD) model is used _________________________________.

Back 15

To produce systems quickly without sacrificing quality.

Front 16

Which organization holds the project manager’s authority to be the weakest?

Back 16

Functional

Front 17

Using a ____________________ approach is critical to successful project management.

Back 17

systems

Front 18

The first two phases of a project life cycle focus on planning and are referred to as project ____________________.

Back 18

feasibility

Front 19

The second two phases of a project life cycle focus on delivering the actual work and are referred to as project ____________________.

Back 19

acquisition

Front 20

The Work Breakdown Structure is an outcome-oriented document that defines the total ____________________ of the project.

Back 20

scope

Front 21

The ____________________ model has well-defined, linear stages of systems development and support.

Back 21

waterfall

Front 22

The ____________________ model recognizes the fact that most software is developed using an iterative approach rather than a linear approach.

Back 22

spiral

Front 23

The human resources frame focuses on producing harmony between the needs of the ____________________ and the needs of the people.

Back 23

organization

Front 24

In a ____________________ organization, the staff have a variety of skills needed to complete the particular project.

Back 24

project

Front 25

Most colleges and universities have strong ____________________ organizations.

Back 25

functional

Front 26

A very important factor in helping project managers successfully lead projects is the level of ____________________ and support they receive from top management.

Back 26

commitment

Front 27

What are the 4 phases of the project life cycle?

Back 27

1. Concept
2. Development
3. Implementation
4. Close-out

Front 28

What are the 5 project management process groups?

Back 28

1. Initiating
2. Planning
3. Executing
4. Controlling
5. Closing

Front 29

What type of organizational structure gives the least amount of authority to project managers?

Back 29

Functional.

Front 30

Name two significant characteristics of effective project managers?

Back 30

• lead by example
• are visionaries
• are technically competent
• are decisive
• are good communicators
• are good motivators
• stand up to upper management when necessary
• support team members
• encourage new ideas

Front 31

What are the 3 parts of a systems view of project management?

Back 31

(1) Systems philosophy

(2) Systems analysis

(3) Systems management

Front 32

What are the general phases of the project life cycle?

Back 32

(1) Concept

(2) Development

(3) Implementation

(4) Support

Front 33

List 3 sample deliverables for the Concept phase of the project.

Back 33

(1) Management plan

(2) Preliminary cost estimate

(3) 3-level WBS

Front 34

List 3 sample deliverables for the Development phase of the project.

Back 34

(1) Project plan

(2) Budgetary cost estimate

(3) 6+ level WBS

Front 35

List 3 sample deliverables for the Implementation phase of the project.

Back 35

(1) Last work package

(2) Definitive cost estimate

(3) Performance reports

Front 36

List 3 sample deliverables for the Close-out phase of the project.

Back 36

(1) Completed work

(2) Lessons learned

(3) Customer acceptance

Front 37

What are the typical SDLC phases? (5)

Back 37

(1) Planning

(2) Analysis

(3) Design

(4) Implementation

(5) Support

Front 38

What is the waterfall model?

Back 38

Has well-defined, linear stages of systems development and support.

Front 39

What is the spiral model?

Back 39

Shows that software is developed using an iterative or spiral approach rather than a linear approach.

Front 40

What is the incremental release model?

Back 40

Provides for progressive development of operational software.

Front 41

What is the RAD model?

Back 41

Used to produce systems quickly without sacrificing quality.

Front 42

What is the prototyping model?

Back 42

Used for developing prototypes to clarify user requirements.

Front 43

What is the difference between the project life cycle and the product life cycle?

Back 43

The project life cycle applies to all projects regardless of the products being produced.

The product life cycle models vary considerably based on the nature of the product.

Most large IT products are developed as a series of projects.

Front 44

What are two other names for management reviews?

Back 44

(1) Phase exits

(2) Kill points

Front 45

What are the 4 frames of organizations?

Back 45

(1) Structural frame

(2) Human resources frame

(3) Political frame

(4) Symbolic frame

Front 46

What is a structural frame?

Back 46

Focuses on roles and responsibilities, coordination and control. Organization charts help define this frame.

Front 47

What is a human resources frame?

Back 47

Focuses on providing harmony between needs of the organization and needs of people.

Front 48

What is a political frame?

Back 48

Assumes organizations are coalitions composed of varied individuals and interest groups. Conflict and power are key issues.

Front 49

What is a symbolic frame?

Back 49

Focuses on symbols and meanings related to events. Culture is important.

Front 50

What are the 3 basic organization structures?

Back 50

(1) Functional

(2) Project

(3) Matrix

Front 51

What is the top 3 factors that help IT projects succeed?

Back 51

(1) Executive support

(2) User involvement

(3) Experienced project manager

Front 52

What does CIO stand for?

Back 52

Chief Information Officer

Front 53

What are the 5 project management process groups?

Back 53

(1) Initiating processes

(2) Planning processes

(3) Executing processes

(4) Controlling processes

(5) Closing processes