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12 Cards in this Set

  • Front
  • Back
Core assumptions of symbolic frame.
Most important – not what happens, but what it means
Activity and meaning are loosely coupled
People create symbols to resolve confusion, find direction, anchor hope and belief
Events and processes more important for what is expressed than what is produced
Culture provides basic organizational glue
What is a myth?
Myths: deeply-rooted narratives that explain, express and build cohesion
What is a value?
Values: what an organization stands for and cares about
What is a vision?
Vision: image of future rooted in core ideology
What is heroes and heroines?
Icons and living logos who embody and model core values
What is stories and fairy tales?
Good stories convey information, morals, values and myths vividly, memorably, convincingly
What is a ritual?
Repetitive, routinized activities that give structure and meaning to daily life
Men’s hut and initiation rituals
What is a ceremony?
Grand, infrequent symbolic occasions
What is a metaphor?
Metaphor: image to compress ambiguity and complexity into understandable, persuasive message
How can humor work?
Humor: way to illuminate and break frames
How can play work?
Play: permits relaxing rules to explore alternatives, encourages experimentation and flexibility
How can culture be both products and process?
Embodies accumulated wisdom
Must be continually renewed and recreated as newcomers learn old ways and eventually become teachers