From my experience in commercial banking, I believe communicating effectively with other employees is vital to being successful. I believe my time within ASB has defiantly helped me with my communication skills within a professional setting. For example I now have gained:
• The knowledge of my area of expertise and how I can add value to my colleagues and clients- I have developed comprehensive knowledge of the systems and tools at ASB to complete my day to day tasks. I have also learnt a lot of people skills and how to impact clients in a positive way. This was learnt through my workshops with professionals in my organisation, where I was taught how to present myself and talk with the correct use of body language.
• Asking effective questions …show more content…
Culture isn’t a topic that is easily defined. This has been seen through the many different types of definitions from academics. For example Edgar, (2010) discusses that culture draws on themes from sociology, social psychology, cognitive phycology and anthropology (Edgar H, 2010). According to Kotter (2008) argues that culture is the totality of socially transmitted behavior patterns, beliefs, arts, and all other characteristics of a community or population. (Kotter, 2008). Moreover, Scahill, Harrison, Carswell, & Babar, (2009) explains that individuals carry culture and diffuse it through social interaction. Culture gives meaning to organisations through a collection of values and beliefs which are shared to varying degrees. (Scahill et al, 2009). Furthermore, Edgar (2010) argues that leaders are the main architects of the organisational culture. (Edgar H, 2010). This is shown at ASB through the executive leadership team as they set all the standards across the …show more content…
(Sullivana, Sullivanb, & Bufftonc, 2001). These values are ambition, caring, integrity and passion. ASB has four values that helps guide staff on achieving ASB’s strategic goals and mission statement. These values show how ASB wants their employees to act. These values are created by ASB’s executive leadership team:
Caring- It is important at ASB that we always care for each other and our customers. Basically treating people how we would want to be treated
Integrity- Consistently showing honestly with other employees and customers within ASB and having strong moral principles
Passion- Love the work that we do every day. ASB aims to create a culture that makes people want to get up for work every day and be proud to work at ASB
Ambition- Demonstrating a strong desire to grow and develop. ASB offer many development programmes to all staff and always aim to upskill staff in to higher positions with more
• The knowledge of my area of expertise and how I can add value to my colleagues and clients- I have developed comprehensive knowledge of the systems and tools at ASB to complete my day to day tasks. I have also learnt a lot of people skills and how to impact clients in a positive way. This was learnt through my workshops with professionals in my organisation, where I was taught how to present myself and talk with the correct use of body language.
• Asking effective questions …show more content…
Culture isn’t a topic that is easily defined. This has been seen through the many different types of definitions from academics. For example Edgar, (2010) discusses that culture draws on themes from sociology, social psychology, cognitive phycology and anthropology (Edgar H, 2010). According to Kotter (2008) argues that culture is the totality of socially transmitted behavior patterns, beliefs, arts, and all other characteristics of a community or population. (Kotter, 2008). Moreover, Scahill, Harrison, Carswell, & Babar, (2009) explains that individuals carry culture and diffuse it through social interaction. Culture gives meaning to organisations through a collection of values and beliefs which are shared to varying degrees. (Scahill et al, 2009). Furthermore, Edgar (2010) argues that leaders are the main architects of the organisational culture. (Edgar H, 2010). This is shown at ASB through the executive leadership team as they set all the standards across the …show more content…
(Sullivana, Sullivanb, & Bufftonc, 2001). These values are ambition, caring, integrity and passion. ASB has four values that helps guide staff on achieving ASB’s strategic goals and mission statement. These values show how ASB wants their employees to act. These values are created by ASB’s executive leadership team:
Caring- It is important at ASB that we always care for each other and our customers. Basically treating people how we would want to be treated
Integrity- Consistently showing honestly with other employees and customers within ASB and having strong moral principles
Passion- Love the work that we do every day. ASB aims to create a culture that makes people want to get up for work every day and be proud to work at ASB
Ambition- Demonstrating a strong desire to grow and develop. ASB offer many development programmes to all staff and always aim to upskill staff in to higher positions with more