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10 Cards in this Set
- Front
- Back
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What do many experts agree is the greatest threat to the success of any project?
a. lack of proper funding b. a failure to communicate c. poor listening skills d. inadequate staffing |
b: a failure to communicate
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In face-to-face interactions, how is most information conveyed?
a. by the tone of voice b. by the words spoken c. by body language d. by the location |
c: by body language
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Which of the following is not a process in project communications management?
a. planning communications management b. controlling communications c. managing communications d. managing stakeholders |
d: managing stakeholders
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What strategy can a project manager use to deliver bad news?
a. Tell a joke first. b. Tell senior management as soon as possible so they can develop alternatives and recommendations. c. Ask the project champion to deliver the news. d. Set the stage by putting the news into context, emphasising the impact on the bottom line. |
d: Set the stage by putting the news into context, emphasising the impact on the bottom line
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If you add three more people to a project team of five, how many more communication channels will you add?
a. 2 b. 12 c. 15 d. 18 |
d: 18
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A(n) ________________ report describes where a project stands at a specific point in time.
a. status b. performance c. forecast d. earned value |
a: Status
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What term describes information that is sent to recipients at their request via Web sites, bulletin boards, e-learning, knowledge repositories like blogs, and other means?
a. push communications b. pull communications c. interactive communications d. customer communications |
b: pull communications
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Which of the following is not a recommendation for improving project communications?
a. You cannot overcommunicate. b. Project managers and their teams should take time to develop their communications skills. c. Do not use facilitators or experts outside of the project team to communicate important information. d. Use templates to help prepare project documents |
c: Do not use facilitators or experts outside of the project team to communicate important information
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Which of the following is not a guideline to help improve time spent at meetings?
a. Determine if a meeting can be avoided. b. Invite extra people who support your project to make the meeting run more smoothly. c. Define the purpose and intended outcome of the meeting. d. Build relationships. |
b: Invite extra people who support your project to make the meeting run more smoothly
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A ________________ report is a reflective statement that documents important information learned from working on the project.
a. final project b. lessons-learned c. project archive d. progress |
b: Lessons-learned
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